Pharmacy Contracts & Member Onboarding Specialist (12 month contract)

McKesson; Mississauga; On-site; CAD 66,000 - 88,000; Full time

Job summary

McKesson Canada invites applications for the Pharmacy Contracts & Member Onboarding Specialist role. This position supports the Retail Banner Group by accurately preparing, administering, and executing pharmacy agreements and onboarding new member pharmacies. It requires collaboration across multiple teams and managing confidential documentation.

The role emphasizes contract compliance, precise digital records, and a seamless onboarding experience from inquiry to integration.

Qualifications

• Business Administration degree/diploma or 3–5 years related experience.
• Understanding of healthcare or pharmacy industry.
• Experience in data analysis and systems/database management.
• Proficiency in Microsoft Office; Salesforce and SAP are assets.
• Strong communication, analytical, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Team-oriented with a flexible and professional approach.
• Occasional travel required.

Responsibilities

• Prepare, validate, and process banner & enterprise agreements and amendments.
• Coordinate Docusign workflows for timely signatures.
• Maintain accurate contract databases and digital filing systems.
• Lead the end-to-end onboarding process for RBG pharmacies.
• Collaborate with the Member Account Team and Commercial Operations on new account setup.

Skills

Business analysis

Data analysis

Communication skills

Time management

Team collaboration

Travel willingness

Education

Bachelor's degree or diploma in Business Administration

Tools

Salesforce

SAP

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary The Pharmacy Contracts & Member Onboarding Specialist plays a critical role in supporting the Retail Banner Group (RBG) through the accurate preparation, administration, and execution of pharmacy agreements, as well as the seamless onboarding of new member pharmacies. This role ensures contract compliance, maintains precise digital records, and delivers an exceptional onboarding experience by coordinating across RBG Members, Account Team, Business Development, Support Functions, Pharmacy Programs, Pharma Distribution, Category Management, Marketing, Finance, and Legal teams.

Key Responsibilities

• A. Contract Administration & Documentation
  • Prepare, validate, and process banner & enterprise agreements, schedules, amendments, waiver letters, addendums, NDAs, and various supporting documents
  • Prepare other legal documents for review and execution (ie. amendments, waiver letters, NDAs, and addendums)
  • Ensure all contract exceptions are reviewed and approved by appropriate leadership
  • Partner with Business Development Executives to confirm member alignment
  • Coordinate distribution of finalized agreements to Finance and Legal
  • Manage Docusign workflows to ensure timely circulation and signatures
  • Maintain accurate contract databases and digital filing systems
• B. New Pharmacy Onboarding & Member Experience
  • Lead the end-to-end onboarding process for RBG pharmacies
  • Collaborate with the Member Account Team and Commercial Operations on new account setup
  • Align with the Pharmacy Programs team and Senior Associate Client Management to facilitate effective Opening Orders
  • Serve as main point of contact for onboarding inquiries
  • Coordinate internal communication for successful member integration

Key Requirements

• Business Administration degree/diploma or 3–5 years related experience
• General understanding of healthcare or pharmacy industry
• Experience in data analysis and systems/database management
• Proficiency in Microsoft Office; Salesforce and SAP are assets
• Strong communication, analytical, and problem‑solving skills
• Ability to manage multiple priorities in a fast‑paced environment
• Team-oriented with a flexible and professional approach
• Occasional travel required

Communications

External communication with members, bookkeepers, landlords, legal counsel, and vendors

Confidentiality Notice

This role involves handling confidential or proprietary information. All documentation, contracts, and related materials must be treated according to McKesson Canada confidentiality requirements. Unauthorized disclosure is strictly prohibited.

Compensation

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position $66,200 - $88,300

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category.

If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [e-mail] or (Canada) [e-mail]. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson! McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.