Pharmacy Assistant (Vancouver, On-Site)

Sentrex; Vancouver; On-site; CAD 30,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Vacation entitlement

Wellness program

Paid sick days

Comprehensive benefits package

Job summary

The Pharmacy Assistant at Sentrex Health Solutions is primarily responsible for dispensary duties including prescription entry/processing, picking/packaging and shipping of medications, answering telephone calls, accounts receivables and payments, maintaining inventory, assisting in compounding where permitted by scope of practice, and other administrative duties as required to support the pharmacy team.

The Pharmacy Assistant works independently under the direction of the Pharmacist and will be

Qualifications

• Experience with Kroll preferred.
• Knowledge of specialty medications and third-party billing is an asset.
• Excellent communication skills in English; French is an asset.
• Strong organizational skills and attention to detail.

Responsibilities

• Process prescriptions accurately for all programs and insurers.
• Provide exemplary customer service to clinic staff by phone or email.
• Label, pick and package prescriptions per SOPs to ensure safe, efficient, and accurate delivery.
• Manage inventory and assist with dispensing duties under pharmacist supervision.
• Assist with other duties as assigned by pharmacist or manager.

Job description

Work Hours:

8-hour shifts between 9am to 5pm PST

Work Arrangement:

On-Site

Travel Required:

No

Come and join our team! But first, let us tell you why we love working here:

• We are 100% Canadian with locations across the country


• State-of-the-art facilities to provide high-quality products and services


• The opportunity to be a part of a winning, high-performing team


• Collaborative, engaging workplace culture – we are passionate about our people!


• Flexible working environment that promotes a healthy work-life balance


• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued


• High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

The Opportunity:

The PharmacyAssistant is primarily responsible fordispensary duties including prescription entry/processing, picking/packaging and shipping of medications, answering telephone calls, accounts receivables and payments, maintaining inventory, assisting in compounding where permitted by scope of practice, and other administrative duties as required to support the pharmacy team.

The PharmacyAssistant is required to work independently under direction from the Pharmacist, as well as within a team. All roles at Sentrexwillbe cross trained as permitted by scope of practice, and youmaybe required to help out inotherareas ofthepharmacy when required.

A Day in the Life (What you will do here):

• Accurate processing of prescriptions for all programs/medications, including following up on insurance billing issueswith third-party payers/patient support programs.


• Provide exemplary customerserviceto clinicstaff,nurses,andphysicians primarily by phone/email.


• Label, pick and packageprescriptions in accordancewith StandardOperating Procedurestoensure supply to patients in asafe,efficient,and accurate manner.


• Adherence toallrelevant guidelines including theestablished StandardOperating Procedures andall applicableregulatory requirements assetout by the ProvincialCollege of Pharmacists.


• Ensuresafe andappropriate storageofmedications.


• Actively contribute totheongoingreview of pharmacy policiesand procedures.


• Inventory managementandreconciliationwhichincludesordering, maintaining,and organizing appropriate inventoryand packaging supplies to support dispensing.


• Monitoring offridge temperatures and reporting any variances directly to the DirectorPharmacy.


• Developing and maintaining professional relationships with health care professionals, reimbursement coordinators, privatepayers,and patients.


• Prepare medications for shipping, including packing into cold chain coolers.


• Accuratelyarrange for delivery services/couriers so that prescriptions are received on-time by patients/clinics.


• Call patients to schedule refills of medications.


• Attends and participates in staff meetings.


• Assist with other duties as assigned by pharmacist and/or manager within the scope of practice of role.

What you need to ensure you are set up for success:

• Experience with Kroll preferred.


• Knowledge and understanding of specialty medications along with third-party billing issues is considered an asset.


• Excellent communication skills, verbal and written in English. Ability to effectively communicate in French is an asset.


• Excellent phone etiquette and interpersonal skills.


• Highly organized with strong attention to detail.


• Proven ability to self-manage time, set priorities and multi-task to meet various competing work deadlines.


• Ability to perform all technical duties involved in the successful dispensing of medications.


• Ability to perform physical activities required of the role including the ability to lift up to 50 lbs., and standing for extended periods.


• This position requires a significant degree of self-starting and independence.

What makes you a great fit for this team:

• Your commitment to providing a high level of service to your internal and external clients.


• You are highly adaptable with a track record of success during times of growth and organizational change.


• You have a proven track record of developing trust and influence at multiple levels.


• You demonstrate an impactful and candid communication style.


• You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

We value our employees! Our permanent full-time employees are provided with a:

• Competitive Salary and generous vacation entitlement


• Wellness Program (5 paid days off for your well-being!)


• Paid Sick Days


• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance


• Employee & Family Assistance Program


• RRSP Matching Program

The anticipated hourly rate hiring range is $22-$25. The final base rate will be determined based on relevant experience, skills, and internal equity.

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

Accommodations can be made available upon request for those candidates taking part in the selection process.

Sentrex hiring managers may use artificial intelligence tools to assist them in the recruitment process.