Pharmacy Assistant-Specialty Pharmacy

CBC McKesson Specialty Prescription Services (B.C.) Corporation; Surrey; On-site; CAD 41,000 - 70,000; Full time

Job summary

Join a leading healthcare company as a Pharmacy Assistant (Specialty Pharmacy) in Surrey, BC. In this full-time role, you will provide exceptional customer service, handle prescription billing, and manage patient files. You'll contribute to a vital healthcare service impacting numerous lives, all while enjoying a supportive environment with comprehensive benefits.

Benefits

Comprehensive benefits package

Competitive compensation package

Annual bonuses or long-term incentives

Qualifications

• Typically requires 3+ years of related experience in a pharmacy setting.
• Experience in a Specialty pharmacy setting is an asset but not required.

Responsibilities

• Provide exemplary customer service via phone/email.
• Manage billing prescriptions and patient files.
• Dispense medications accurately and manage inventory.

Skills

Customer Service

Clear Communication

Problem Solving

Team Player

Quick Learner

Tools

MS Office Suite

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics, and institutions all over Canada. But we're so much more than a distribution company. We've automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers, and patients rely on us for a full range of services that contribute to the quality and safety of care for us all.

At McKesson Canada, you’ll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

Position: Pharmacy Assistant (Specialty Pharmacy)

Location: Surrey, BC, CAN - 3330 192nd Street, #102

Compensation: $41,900-$69,900 annually

Full-time: Standard hours - No Evenings / Weekends / Holidays

Responsibilities:

• Provide exemplary customer service meeting the standards of McKesson Canada; customer interaction is largely done via phone / email.
• Billing prescriptions through pharmacy software ensuring all required documentation is adequate and appropriate including (but not limited to) accounts receivables, dosage, and dosing intervals, third-party billing restrictions, scheduled appointment dates, clinic locations, copayment management, coordination of benefits, assignment of benefits.
• Creating patient files in pharmacy software.
• Managing site calendars, appointment changes, dispensing and shipping schedules.
• Accurately dispensing medications to ensure arrival to the appropriate destination on time.
• Patient follow-up calls for outstanding accounts (ensuring that all medical questions are referred to a pharmacist).
• Adherence to all relevant guidelines including the established Standard Operating Procedures and all applicable regulatory requirements.
• Inventory management and reconciliation.
• Monitoring site temperatures when available and reporting any variances directly to the Operations manager of Specialty Pharmacy.
• Effectively communicate with both external and internal contacts.
• Developing and maintaining professional relationships with healthcare professionals, reimbursement coordinators, infusion coordinators, provincial ministries of health, and private payers.
• Accurate data entry into various systems.

Minimum Requirements:

• Typically requires 3+ years of related experience.

Additional Skills:

• Experience in a Specialty pharmacy setting is an asset but not required.
• Understanding of third-party billing.
• Quick learner, able to adjust quickly to a fast-paced environment.
• Clear communication (both written and verbal).
• Good problem-solving skills.
• Team player.
• Experience working with MS Office Suite.
• This position requires a significant degree of taking direction quickly, self-starting, and independence.

At McKesson, we care about the well-being of the patients and communities we serve, starting with caring for our people. That’s why we offer a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our offerings serve the diverse needs of our employee population and help them be their healthiest. For more information regarding benefits at McKesson, please...

As part of Total Rewards, we are proud to offer a competitive compensation package, determined by factors such as performance, experience, skills, market evaluations, and location. In addition to base pay, other compensation like annual bonuses or long-term incentives may be offered.