Pharmacy Assistant — Dispensing & Customer Care

Shoppers Drug Mart Inc.; Toronto; Hybrid; CAD 26,000 - 33,000; Full time

Benefits offered by this job

Purchase discount program

Flexible schedules

Online learning through Academy

Job summary

Shoppers Drug Mart Inc. is seeking a Pharmacy Assistant to help with dispensing prescriptions, assist in delivering pharmacy services, and maintain operations in line with Pharmacy Standards of Practice, while providing friendly, timely service to customers.

You will handle prescription data entry, third-party adjudication, counseling referrals to the pharmacist, and accurate filing per SOPs. A high school diploma and a Pharmacy Assistant course are preferred, with prior pharmacy experience

Qualifications

• High School Diploma
• Diploma from a Pharmacy Assistant credited course preferred
• Previous Pharmacy Experience preferred
• Effective organizational skills, ability to multi task
• Problem Solving Skills
• Strong attention to detail

Responsibilities

• Greet customers and gather prescription information according to Standards
• Refer clinical inquiries to the pharmacist
• Set realistic wait times and manage customer expectations
• Handle cash register in the dispensary and maintain confidentiality
• Receive and process new prescriptions; submit orders
• Adjudicate third-party billing and manage manual Third-Party Accounts
• Answer telephone and refer to a pharmacist when necessary
• File completed documentation according to Pharmacy Standards of Practice
• Assist in prescription preparation and data entry according to standards
• Maintain accurate data in Pharmacy systems

Skills

Effective organizational skills

Multi-tasking

Problem Solving Skills

Strong attention to detail

Previous Pharmacy Experience

Education

High School Diploma

Pharmacy Assistant diploma

Job description

Shoppers Drug Mart Inc. is seeking a Pharmacy Assistant to help with dispensing prescriptions, assist in delivering pharmacy services, and maintain operations in line with Pharmacy Standards of Practice, while providing friendly, timely service to customers.

You will handle prescription data entry, third-party adjudication, counseling referrals to the pharmacist, and accurate filing per SOPs. A high school diploma and a Pharmacy Assistant course are preferred, with prior pharmacy experience