Pharmacy Assistant

Shoppers Drug Mart; Sherwood Park; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading pharmacy seeks a part-time Pharmacy Assistant to support prescription dispensing and ensure exceptional customer service. Responsibilities include managing cash, assisting with prescriptions, and adhering to strict Pharmacy Standards. Candidates should have a high school diploma and preferred pharmacy experience. Enjoy flexible schedules and a supportive work environment focused on community care.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Qualifications

• High School Diploma required.
• Diploma from a Pharmacy Assistant credited course preferred.
• Previous Pharmacy Experience preferred.

Responsibilities

• Assist with dispensing prescriptions and customer service.
• Manage cash register and adhere to Pharmacy Standards of Practice.
• Prepare and manage prescription orders.

Skills

Organizational skills

Multitasking

Problem-solving

Attention to detail

Education

High School Diploma

Diploma from a Pharmacy Assistant credited course

Job description

Time Type: Part Time

Posted On: Posted Yesterday

Application Deadline: July 15, 2025 (26 days left to apply)

Job Requisition ID: R2000574086

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the center of everything you do.

Why this role is important?

Summary:

To assist with the technical functions of dispensing prescriptions, support pharmacy services, and participate in the maintenance and operations of the Pharmacy according to Pharmacy Standards of Practice. Provide superior, timely, and pleasant service to customers.

Duties & Responsibilities:

Customer Service

• Greet customers promptly and gather prescription information according to Standards.
• Perform duties based on assigned Role on the Role Assignment Schedule.
• Refer clinical inquiries to the pharmacist.
• Set realistic customer expectations regarding wait times.
• Locate and cash out prescriptions and ancillary items.
• Ensure customers requiring counseling are referred to the Pharmacist.
• Maintain and control the cash register in the dispensary.
• Adhere to all confidentiality and privacy requirements.

Administration:

• Receive new and repeat prescription orders following Standard Operating Procedures.
• Prepare and submit orders, excluding controlled drugs and narcotics.
• Manage third-party billing, online and manual Third-Party Accounts.
• Answer telephone calls and refer to a pharmacist when necessary.
• Manage incoming faxes according to Pharmacy Standards of Practice.
• Assist pharmacist in coordinating call-backs.
• File completed documentation accurately as per Pharmacy Standards of Practice.

Prescription Workflow:

• Assist in prescription preparation according to company's standards and professional services.
• Data entry for new prescriptions and managing refill requests.
• Select medications for prescriptions following Pharmacy Standards of Practice.
• Count, measure, package, and label prescriptions efficiently, adhering to Pharmacy Standards.
• Enter and maintain accurate data within Pharmacy systems.

Skills & Qualifications:

• High School Diploma
• Diploma from a Pharmacy Assistant credited course (preferred)
• Previous Pharmacy Experience (preferred)
• Effective organizational skills, ability to multitask
• Problem-solving skills
• Strong attention to detail
• J2WRXA

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you work for a local business owner with the support of a national brand. Benefits include a purchase discount program, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find ways to care for your patients, colleagues, customers, and community.

Our network recognizes Canada's diversity as an opportunity to better serve communities, reflecting this in our products, hiring, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We uphold laws as part of our commitment to doing the right thing, reinforcing our Code of Conduct and stakeholder expectations.