Pharmacy Assistant

Shoppers Drug Mart; Delson; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a locally owned pharmacy where you can make a real difference in your community. This role involves assisting with prescription dispensing, providing exceptional customer service, and ensuring smooth pharmacy operations. You will work in a supportive environment that values diversity and offers competitive pay and flexible schedules. If you are detail-oriented and passionate about helping others, this is the perfect opportunity to grow your career in a rewarding field.

Benefits

Purchase Discount Program

Flexible Schedules

Online Learning Opportunities

Qualifications

• High School Diploma required; Pharmacy Assistant Diploma preferred.
• Previous pharmacy experience is a plus.

Responsibilities

• Assist with dispensing prescriptions and pharmacy services.
• Provide excellent customer service and manage prescription workflow.

Skills

Organizational Skills

Problem Solving Skills

Attention to Detail

Customer Service

Education

High School Diploma

Pharmacy Assistant Diploma

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY:
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers.

DUTIES & RESPONSIBILITIES:

• Customer Service
• Greet customers promptly and gather prescription information according to Standards
• Perform duties in priority according to Role assigned on Role Assignment Schedule
• Refer to the pharmacist all clinical inquiries
• Set realistic customer expectations as to wait times
• Locate and cash out prescriptions and any ancillary items
• Ensure customers requiring counseling are referred to the Pharmacist
• Maintain and control the cash register in the dispensary
• Adhere to all confidentiality and privacy requirements

Administration:

• Receive new and repeat prescription orders in accordance with Standard Operating Procedures
• Prepare and submit orders with the exception of controlled drugs and narcotics
• Adjudicate third-party billing, online, and manage manual Third-Party Accounts
• Answer telephone and refer to a pharmacist when necessary
• Manage incoming faxes according to Pharmacy Standards of Practice
• Assist pharmacist in coordinating call backs
• Accurately file completed documentation as per Pharmacy Standards of Practice

Prescription Workflow:

• Assist in prescription preparation to company's standards and professional services
• Data entry for new prescriptions, and managing refill request processing
• Select medications to fill prescriptions according to Pharmacy Standards of Practice
• Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards
• Accurately enter and maintain appropriate data within the applicable Pharmacy systems

Skills & Qualifications:

• High School Diploma
• Diploma from a Pharmacy Assistant credited course preferred
• Previous Pharmacy Experience preferred
• Effective organizational skills, ability to multi-task
• Problem Solving Skills
• Strong attention to detail

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Why work in a Pharmaprix store or community pharmacy?

Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers, and community.

Employment Details:

Type of Role: Regular, Full-time

Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

#EN #FS #PHARM #QC

About the company

Shoppers Drug Mart Corporation is a Canadian retail pharmacy chain based in Toronto, Ontario.