Pharmacist

Shoppers Drug Mart Inc.; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

Join a leading pharmacy as a Pharmacist, where you will manage pharmacy operations, provide consultations, and ensure compliance with health regulations. This full-time role emphasizes exceptional customer service and offers a supportive environment with competitive pay and benefits.

Benefits

Purchase discounts

Flexible schedules

Competitive pay

Online learning through Academy

Qualifications

• Completion of mandatory training and ongoing education as needed.
• Proven ability to drive and build the business.
• Strong customer relations skills and professionalism.

Responsibilities

• Manage pharmacy operations and provide consultations to customers.
• Dispense medication and ensure compliance with regulations.
• Maintain records and manage inventory effectively.

Skills

Independent thinking

Decision-making skills

Customer service

Problem-solving skills

Personal computing skills

Job description

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Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, with the customer at the center of everything you do.

Why this role is important?

Summary:

To manage the operations of the Pharmacy while on duty, including providing consultation to customers and healthcare providers, practicing to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary.

Duties & Responsibilities:

• Pharmacy and Customer Service
• Acknowledge all customers approaching the Pharmacy
• Practice within federal/provincial, regulatory/legal requirements
• Ensure all privacy requirements are met, including customer confidentiality and consent management
• Provide counseling on prescriptions, over-the-counter/behind-the-counter products
• Practice to full extent of expanded scope with Professional Services, within your capability
• Be clearly identifiable to the public
• Ensure accuracy and appropriateness of all prescriptions dispensed
• Communicate with other healthcare professionals within the circle of care to provide customer care
• Maintain all records required in accordance with legislation, standards of practice, and policy

Workflow and Inventory Management:

• Control access to the dispensary respecting inventory and patient confidentiality
• Review and maintain Workflow Queues daily
• Regular review of ‘will call’ bins, in accordance with SOPs
• Review stock to identify expired inventory
• Oversee current stock levels and medication orders from wholesaler
• Ensure compliance with documentation and control of substances under the Controlled Drugs and Substances Act and Regulations, including reporting to Health Canada and regulatory bodies

Operations:

• Ensure entry/pickup workstations, counseling/waiting areas, and work islands reflect a professional image
• Participate in financial reporting as appropriate
• Read and act on store communications on the in-store web
• File incident reports for medication or privacy incidents involving customers or staff

Experience, Skills & Qualifications:

• Independent thinking and decision-making skills
• Ability to plan, coordinate, delegate, and coach colleagues
• Proven ability to drive and build the business, lead by example, support enterprise programs
• Commitment to exceptional customer service
• Strong customer relations skills and professionalism
• Problem-solving skills with experience in action plan execution
• Personal computing skills and knowledge of Pharmacy systems are assets
• Adherence to Health & Safety procedures
• Completion of mandatory training and ongoing education as needed

Additional Information:

Each store has an Associate-Owner, offering a local business environment with the support of a national brand. Benefits include purchase discounts, flexible schedules, competitive pay, and online learning through Academy. We value diversity and provide accommodations upon request for applicants and colleagues with disabilities. Upholding laws and the Code of Conduct is integral to our commitment to doing the right thing.

Job Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Retail

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