PetCare Retail Associate - Meaningful Pet Moments

PetSmart; Okotoks; On-site; CAD 20,664 - 30,307; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

Group Registered Retirement Plan (RRSP)

Paid Time off

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

A leading pet care company located in Okotoks is seeking a full-time Retail Sales Associate. This role involves engaging with pet parents, ensuring a positive experience, and maintaining the store. Responsibilities include customer interaction, pet care, and store upkeep. Ideal candidates possess strong communication skills and the ability to work a flexible schedule. Benefits include health and wellness packages and career development opportunities.

Responsibilities

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
• Greets pet parents and answers their questions throughout the store.
• Prepares online orders for pick‑up in store and ensures a smooth, positive, pick‑up experience.
• Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats.
• Maintains total store cleanliness standards.
• Supports the store with weekly price changes and monthly promotional pricing.
• Stages and sorts new product to match sales floor planners.
• Faces, fills, and recovers products to meet sales floor standards.
• Recommends, informs, and sells merchandise, services and live pets.
• Administers store owned pet medications as directed by veterinarian.
• Promotes special events such as adoption weekends and charity events.
• Ensures a safe environment for associates, pets, and pet parents.
• Responsible for taking immediate action when a sick/injured pet is identified in the store.
• Assists and works in various areas throughout the store as required.

Skills

Strong written and verbal communication skills

Flexibility in schedule

Ability to react under pressure

Job description

A leading pet care company located in Okotoks is seeking a full-time Retail Sales Associate. This role involves engaging with pet parents, ensuring a positive experience, and maintaining the store. Responsibilities include customer interaction, pet care, and store upkeep. Ideal candidates possess strong communication skills and the ability to work a flexible schedule. Benefits include health and wellness packages and career development opportunities.