PetCare Retail Associate - Meaningful Pet Moments

PetSmart; London; On-site; CAD 20,664 - 27,552; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

Group Registered Retirement Plan (RRSP) with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

A leading pet retail chain in Ontario is seeking a Retail Sales Associate to provide positive experiences for both pets and their parents. Responsibilities include engaging with customers, ensuring store cleanliness, and caring for store-owned pets. Ideal candidates should possess strong communication skills, be flexible with scheduling, and capable of maintaining composure under pressure. This role offers an opportunity to join a diverse team passionate about pets and customer service.

Qualifications

• Strong written and verbal communication skills.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Ability to react under pressure and maintain composure.

Responsibilities

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
• Greets pet parents and answers their questions throughout the store.
• Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.
• Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats.
• Maintains total store cleanliness standards.
• Recommends, informs, and sells merchandise, services and live pets.

Skills

Strong written and verbal communication skills

Flexibility in schedule

Ability to react under pressure

Job description

A leading pet retail chain in Ontario is seeking a Retail Sales Associate to provide positive experiences for both pets and their parents. Responsibilities include engaging with customers, ensuring store cleanliness, and caring for store-owned pets. Ideal candidates should possess strong communication skills, be flexible with scheduling, and capable of maintaining composure under pressure. This role offers an opportunity to join a diverse team passionate about pets and customer service.