Personal Support Worker (Part-Time Mixed Shift)

Yee Hong; Canada; On-site; CAD 35,000 - 38,000; Full time

Benefits offered by this job

Competitive total compensation package

Multi-employer pension plan

Professional development opportunities

Ongoing learning and development

Employee education assistance program

Award winning corporate culture

Safe, inclusive and supportive work环境

Job summary

Yee Hong Centre for Geriatric Care in Canada seeks a Personal Support Worker (PSW) to assist residents with daily living and personal care, ensuring comfort, safety and dignity. You will observe changes, contribute to the care plan, and document clearly while collaborating with the care team.

The role requires an Ontario PSW course completion, valid CPR, and strong customer service. Flexibility for shifts and a resident-centred approach are essential.

Qualifications

• Graduate of an approved Personal Support Worker course in Ontario, or equivalent.
• Experience in long term care is an asset.
• Current CPR Certificate and relevant registration preferred.

Responsibilities

• Assist residents with daily living activities and personal hygiene.
• Observe and report changes in physical and emotional condition.
• Contribute to care planning and implement guidelines.
• Maintain dignity, privacy and resident rights at all times.
• Support cognitive, social, and emotional needs of residents.
• Document accurately on flow sheets and records.
• Collaborate with teams to ensure quality resident care.
• Adhere to rules, policies and safety standards.
• Assist in equipment care and maintenance.
• Provide job shadowing or mentorship as assigned.

Skills

Customer service

Interpersonal skills

Time management

Initiative

Problem solving

Team player

Education

PSW course Ontario

Tools

Point Click Care

MS Office

Workday

Job description

The Personal Support Worker (PSW) will provide personal care to assist clients in their daily activities and personal hygiene. The PSW will support the clients' physical, social and emotional needs in a safe manner, in accordance with the organization's resident-centred approach, complying with relevant government standards, residents' rights and the organizations mission and philosophy.

Responsibilities:

• Assists in the nursing process by observing and reporting changes in the residents' physical and emotional condition;
• provides input into the care plan and implements the guidelines in the plan
• Adheres to the legislation, standards, policies and procedures of the LTC Home
• Delivers personal care to promote comfort and safety for the resident during activities of daily living in accordance with the standards of resident care set out in the Nursing Manuals
• Provides cognitive, social, emotional support to residents.
• Promotes independence of resident in his/her activities of daily living.
• Observes and respects resident's individual rights and choices.
• Acknowledges the resident's need for dignity and Privacy
• Assists the resident in the proper use and care of adaptive/prosthetic devices
• Maintains effective communication and good relationship with residents, families and significant others
• Participates as a team member in co-operation with other departments to ensure quality care of the resident.
• Provides input into the plan of care
• Documents accurately and legibly on flow sheets and daily records reflecting each resident's condition, care and specific needs
• Assists in the care of resident's personal belongings
• Complies with risk management and quality improvement programs, including infection prevention and control, occupational health and safety, incident and falls, etc.
• Assists in the care of LTC home equipment by regular cleaning and inspection and prompt reporting of defects.
• Provides job shadowing or mentorship to members of the health care team or students, as assigned
• Practices nursing restorative care to complement and supplement rehabilitation care
• Keeps up-to-date with developments and best practices in the field
• Other duties as assigned

Qualifications

• Graduate of an approved Personal Support Worker course in Ontario, or equivalent
• Experience in long term care setting an asset
• Current CPR Certificate
• Registration with Health and Supportive Care Providers Oversight Authority (HSCPOA) preferred.
• Resident-centred care focus with strong customer service and interpersonal skills
• Demonstrated ability to take initiative, problem-solve and time manage
• Ability to work independently as well as be an active, positive team player
• Behavioural management training (Gentle Persuasive Approach (GPA), U-First, CPI) an asset
• Computer literacy (Point Click Care, MS Office).
• Basic knowledge of Workday an asset.
• Ability to speak and converse in Chinese an asset

Additional Information

Working Conditions:

• Considerable standing, walking, lifting and bending
• Exposure to all resident care elements through regular resident contact.
• Ability to work day, evening or night shifts, including weekends and short shifts.
• May be required to work an alternate shift(s) to meet operational needs (e.g., emergency, training, accommodation, etc.) as per scheduling practices

Please apply before: 2026-08-24

Salary Range: $25.41 - $27.62

JOIN A GREAT TEAM, DOING GREAT WORK!

Yee Hong Centre for Geriatric Care (“Yee Hong”) is one of the largest not-for-profit, culturally-appropriate seniors care organizations in Canada. At several campuses of care and other service locations across the Greater Toronto Area, Yee Hong offers a full continuum of services including active seniors programs, adult day programs, caregiver support services, transportation, meals on wheels, congregate dining, home care, long-term care, and hospice/palliative care. Yee Hong’s vision is “Seniors living their lives to the fullest – with health, independence and dignity”. In their living setting of choice, seniors and their families are supported to optimize their physical, mental, social and spiritual well‑being. Yee Hong also supports other organizations with innovating seniors care through its advisory services, training and learning centre, and research. Since the start of our operations 1994, Yee Hong has been successfully accredited with Exemplary Standing by Accreditation Canada seven consecutive times for our teams’ commitment to highest quality care and service excellence. As a recipient of Canada’s Most Admired Corporate Culture Award in 2020 and renewed in 2021 and 2022, Yee Hong is committed to innovation, diversity, teamwork, integrity, collaboration and accountability. Our people are the reason our residents and clients receive excellent care and enjoy a high quality of life. Yee Hong’s progressive organizational culture and work environment attract, retain and develop the best staff, volunteers and students. Yee Hong is inviting applicants to apply for this exciting opportunity. We commit to a diverse, equitable and inclusive workplace, and offer a rewarding career as a member of our stellar team.

Benefits

• Competitive total compensation package
• Multi-employer pension plan
• Professional development opportunities
• Ongoing learning and development
• Employee education assistance program
• Award winning corporate culture
• Safe, inclusive and supportive work environment

Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process.

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona‑fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation.

Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate.

Our hiring process involves the use of Artificial Intelligence (AI) to assist with screening of the applicants’ resume.

This job is posted to fill an existing vacancy.