Personal Support Worker - Full-Time - Pioneer Ridge

Thunder Bay; Northwestern Ontario; Hybrid; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Pension plan

Health, vision, dental

Paid vacation

EFAP program

Tuition reimbursement

Recognition culture

Healthy staffing

Recruitment incentive funding

Rural incentive

Relocation incentive

Job summary

The City of Thunder Bay is seeking a Personal Support Worker for Pioneer Ridge, a municipally operated long‑term care home supporting about 150 residents with a dedicated team of over 200 staff.

You will provide individualized care, participate in care conferences, and work within a multidisciplinary team to deliver dignity, respect, and high-quality care every day.

Qualifications

• Completion of a recognized PSW program or enrollment in a nursing program.
• Genuine interest and understanding of elderly care.
• Competent with Occupational Health and Safety Act requirements.

Responsibilities

• Provide basic nursing care according to each resident’s care plan within the established nursing program.
• Encourage resident participation in activities of daily living.
• Contribute to development and maintenance of care plans and participate in care conferences.
• Report changes in residents’ condition to the Registered Nurse and document per policy.
• Maintain a safe environment for residents and staff and respond to emergencies per procedures.

Skills

Empathy

Team collaboration

Resident-centered care

Education

PSW program

Nursing program enrollment

Job description

Please Note: Application reviews begin immediately, continuing until the position is filled and may close at any time.

Where Your Care Matters. Your Growth is Supported. And You Belong.

At the City of Thunder Bay, Our City Runs on People Like You. We’re building a workplace where everyone belongs, where your work directly enhances lives, strengthens community. As the region’s medical hub, Thunder Bay offers a rare combination of purpose, stability, and growth in a supportive and inclusive environment.

That includes Pioneer Ridge, the City’s municipally operated long-term care home, where your well-being, growth, and impact matter every day. We invest in your future through comprehensive benefits, a secure pension, and meaningful career development opportunities. You’ll also enjoy life in a city known for its natural beauty, affordability, and strong sense of community.

Join us and discover how fulfilling a nursing career can be when you have the time, support, and resources to truly make a difference.

Where You’ll Make a Difference Every Day

As a Personal Support Worker at Pioneer Ridge, you’ll be part of a skilled and compassionate team of over 200 staff supporting 150 residents in a warm, home-like setting. Pioneer Ridge is proud to be a recognized Best Practice Spotlight Organization with the Registered Nurses’ Association of Ontario and accredited by the Canadian Council on Health Services, reflecting our deep commitment to quality care and continuous improvement.

Our person-centered approach is supported by high staff-to-resident ratios, well above sector norms, giving you the time and resources to deliver personalized, dignified care every day.

You’ll work in a collaborative and inclusive team environment where appreciation is part of the culture. From BBQs and luncheons to everyday recognition, your contributions will be valued. Whether you are early in your career or highly experienced, you’ll join a team where your skills, compassion, and presence make a real impact on residents, families, and colleagues.

How You’ll Support the Team

In this role, you’ll provide individualized care in accordance with professional and legislative standards, and Pioneer Ridge’s vision, mission, and caring philosophy. You’ll participate as a member of a multidisciplinary care team and have key accountabilities such as:

• Provide basic nursing care based on each resident’s developed care plan and within the framework of an established nursing program.
• Encourage and support resident participation in activities of daily living.
• Provide input into the development and maintenance of resident care plans and participate in resident care conferences.
• Report changes in residents’ physical and mental condition to the Registered Nurse and document as per policy.
• Participate in maintaining a safe environment for residents and staff, demonstrating an appropriate response to emergencies and safety procedures.

For a full detailed description, please click here.

Rotation Available

• Honeybee Hollow #6 D/E

What You Can Count On With Us

We’re proud to offer a workplace where you are valued, your growth is supported, and your well‑being comes first. As a Personal Support Worker at Pioneer Ridge, you’ll enjoy:

• A competitive salary that reflects your expertise
• A matching pension plan to help you build long-term financial security – (optional for Temporary, Part‑Time and Casual)
• Comprehensive health, vision, and dental coverage – (Full‑Time & Temporary Full‑Time)
• Generous paid vacation and holidays – (Full‑Time)
• Access to a confidential Employee and Family Assistance Program (EFAP) and wellness initiatives to support your overall health
• Training development and tuition reimbursement programs, so you can continue to grow your skills and career
• A culture of recognition and appreciation, with staff events and programs that celebrate your contributions
• Healthy staffing patterns that support safe, resident‑centred care and a manageable day for your team
• Up to $10,000 PSW Recruitment Incentive Funding (For 12 months commitment - Ontario Health) – Full‑Time and Temporary Full‑Time only
• Up to $10,000 Rural, Remote, Northern Community Incentive (For 12 months commitment - Ontario Health) - Full‑Time and Temporary Full‑Time only
• Up to $10,000 Rural, Remote, Northern Relocation Incentive (For 12 months commitment - Ontario Health) - Full‑Time and Temporary Full‑Time only

What You’ll Bring to the Team

Here’s what will help you succeed as a Personal Support Worker at Pioneer Ridge:

• Successful completion of a recognized personal support worker program approved by the Ministry of Long‑Term Care; or
• Enrolled at a college or university in the registered practical nursing or registered nursing program.
• A genuine interest and understanding of the needs of the elderly is necessary.
• Competent within the meaning of the Occupational Health and Safety Act

General Information

As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women and members of the 2SLGBTQ+ community.

ONTARIO HUMAN RIGHTS CODE:

It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression.Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:

• Photos
• Any certificates that have photo identification
• Driver’s licences
• Police records checks

Note: The above documentation will be requested by the Human Resources Division should you be the successful applicant. If a Criminal Record Check is required it will be requested by Human Resources should you be the successful applicant. Please do not submit your Criminal Record Check with your application.

ACCOMMODATION:

Reasonable accommodations are available upon request for all parts of the recruitment process.

PRIVACY:

Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: [phone]

The City of Thunder Bay is a place where art, culture and nature come together!

Watch this video to learn more about our City: