Personal Support Worker - Complex Continuing Care

University Health Network; Toronto; On-site; CAD 44,000 - 45,000; Full time

Benefits offered by this job

HOOPP

Transit access

Flexible work environment

Development opportunities

Corporate discounts

On-site gyms

Job summary

University Health Network is seeking a dedicated Personal Support Worker for the Complex Continuing Care unit in Toronto. The role supports the inter-professional care team, assisting with daily living activities and following care plans to ensure high-quality patient care.

Position is a Temporary Full-Time role (approx. 3 months) with a wage range of CAD 31.70–CAD 32.61 per hour, start rate per collective agreement, and a 37.5-hour work week (days/evenings) at the E.W.

Qualifications

• PSW program from an accredited community college.
• Current registration with HSCPOA (Health and Supportive Care Providers Oversight Authority).
• Current Basic Cardiac Life Support (BCLS) certificate.

Responsibilities

• Assist patients with activities of daily living including feeding, lifts/transfers, bathing, skin care, oral hygiene and toileting.
• Follow delegated tasks by an RN/RPN within RHPA guidelines with appropriate training.
• Communicate and demonstrate information per patient Plan of Care.
• Report unsafe conditions and document patient status to ensure a safe environment.
• Complete and maintain patient records and progress notes per hospital policy.

Skills

Communication skills

Teamwork

Education

PSW program from an accredited community college

HSCPOA registration

BCLS certificate

Job description

Personal Support Worker - Complex Continuing Care

• Contract
• Department: Complex Continuing Care
• Compensation: CAD 31.7 - CAD 32.61 - hourly

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Union:CUPE
Number of Vacancies: 2
Replacement or New Position: Replacement
Site:E.W.BickleCentre, Toronto Rehab Institute
Department:North 5 CCC/LITE/TCU
Reports to:Manager, Program Services
Wage Range:$31.70 - $32.61 per hour (start rate in accordance with collective agreement)
Hours: 37.50 hours per week
Shifts: Days/Evenings
Status: Temporary Full-Time (approx. 3 months)
Closing Date:October 22, 2026

Position Summary

The Personal Support Worker (PSW) is a member of the inter-professional care team and is expected tomaintaina collaborative and active working relationship with team members in the provision of patient care.

Duties

• Assistpatients with activities of daily living: This includes feeding, lifts and transfers, bathing, skin care, oral hygiene, and toileting.
• Perform tasks delegated by an RN or RPN in compliance with the RHPA for whichappropriate educationand training has been completed. RNs and RPNs willbe responsible forthe oversight of the PSW when performing the delegated tasks. Delegated tasks can include actions that involve insertion of a digit or instrument into a body cavity, or any care or procedure under the dermis, for example.
• Communicate anddemonstratebasic informationin accordance witha patient’s pre-established Plan of Care.
• Ensure a safe environment for patients and staff by reporting and documenting unsafe conditions such as broken equipment as well as any patient behavioral, physical, or cognitive changes. Safety concerns must be reported to an RN, RPN or other regulated health provider, in compliance with patient safety responsibilities and corresponding hospital plans, policies and proceduresin order toensure a safe environment for patients.
• Complete andmaintainrelated patient records and progress notes, as per hospital policy.
• Education: Successful completion of a PSW program from an accredited communitycollege;
• Current registration with the Health and Supportive Care Providers Oversight Authority (HSCPOA);
• Current Basic Cardiac Life Support (BCLS)Certificate;
• Behavioral management training (such as PIECES, U-First, CPI) is considered anasset
• Ability to handle daily mild to moderate physical exertion (i.e.constant standing, walking, climbing, reaching and frequent movement) on an occasional to frequent basis;
• Acute care and/orpreviousrehab experience considered anasset;
• Good attendance record isrequired

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.