Personal Support Worker

Halton Region; Burlington; On-site; CAD 37,000 - 40,000; Part time

Job summary

Halton Region is seeking a Personal Support Worker to join the nursing and personal care team at Creek Way Village Long Term Care Facility in Burlington. You will assist residents with daily living activities, report changes to staff, and contribute to a home-like, high-quality care environment.

The role requires completion of a recognized PSW program or current HSCPOA registration, a secondary diploma, and good communication.

Qualifications

• PSW program listed on the HSCPOA registry with completion date July 1, 2014 or later, or be currently registered with the HSCPOA in good standing.
• Secondary School Diploma and a PSW Certificate from a recognized college.
• Team oriented with excellent communication skills.
• Understanding of the Residents’ Bill of Rights and LTC standards.
• Ability to work independently, prioritize and adapt to resident needs.

Responsibilities

• Provide personal care for residents including all activities of daily living to ensure their optimum physical, social and emotional well‑being.
• Communicate effectively with residents, staff and families.
• Provide excellent customer service at all times with a respectful, courteous and pleasant manner.
• Provide individualized service and creates a home‑like atmosphere.
• Observe and report changes in the resident’s status.
• Record necessary data (e.g. flow sheets).
• Share responsibility for the care of equipment and residents’ personal belongings.
• Work cooperatively with team members and follow directions from registered staff.
• Participate in quality improvement activities as directed.
• Perform other duties as assigned.

Skills

Teamwork

Communication

Resident rights

Independence

Education

Secondary School Diploma

PSW Certificate

Tools

Point Click Care (PCC)

POC familiarity

Basic computer skills

Job description

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Halton Region is committed to fostering a diverse, inclusive, and equitable workplace that reflects the communities we serve. We value, welcome and respect the unique perspectives and contributions of all individuals. We encourage applications from Indigenous Peoples (First Nation, Métis, Inuit), Black and racialized persons, persons with disabilities, women, and members of the 2SLGBTQ+ community. Accommodations are available at any point upon request for candidates participating in the selection process.

We are proud to operate three non-profit long-term care homes where our employees make a meaningful contribution on the lives of the residents by providing quality care in a family-like atmosphere. As an employee, you will be part of a progressive, service-focused and award winning employer with a diverse and inclusive work environment. We are also recognized as a Registered Nurses' Association of Ontario (RNAO) Best Practice Spotlight organization.

You make a positive difference in people’s lives because you provide high quality customer centered services. You operate within a highly ethical environment and will be accountable for going the extra mile, listening to your customers, creatively meeting needs and always being respectful to those you serve. As a result, you will be part of a qualified and strategic team recognized widely for caring, excellence, integrity, inclusiveness and flexibility.

To be considered for interview, you must have a Vulnerable Sector Check completed by your local municipal police within the last 6 months or proof of application.

Posting ID: 5490
Department: Social & Community Services
Division: Services For Seniors
Pay Range: $27.40 - $28.94/hour
Job Type: Permanent
Hours of Work: Up to16 hours per week (Evenings, 1500 - 2300)
Work Location: Creek Way Village Long Term Care Facility - 5200 Corporate Drive, Burlington
Employee Group: OPSEU LTC
Vacancy Status: This posting is for an existing vacancy
Posting Date: September 16, 2026
Application Deadline: September 23, 2026

Applicants within the bargarining unit will be provided first consideration.

Job Summary

Participate as a member of the nursing and personal care team, providing care in activities of daily living to the residents. This includes reporting changes in resident status in Point of Care and carrying out direction from registered staff.

Duties & Responsibilities

• Providepersonal care for residents including all activities of daily living to ensure their optimum physical, social and emotional well-being.
• Communicateeffectively with residents, staff and families.
• Provideexcellent customer service at all times. Is respectful, courteous and pleasant manner.
• Provideindividualized service and creates a home-like atmosphere.
• Observeand reportchanges in the resident’s status.
• Recordnecessary data (e.g. flow sheets).
• Shareresponsibility for the care of equipment in the Home and the personal belongings of residents.
• Workco-operatively with team members.
• Receivedirection from registered staff.
• Participatein quality improvement activities as directed.
• Performother duties as assigned.

Skills & Qualifications

In accordance with provincial requirements established by the Health and Supportive Care Providers Oversight Authority (HSCPOA), applicants must have successfully completed a Personal Support Worker (PSW) program listed on the HSCPOA’s approved programs registry with a completion date of July 1, 2014 or later, or be currently registered with the HSCPOA in good standing.

• Secondary School Graduation Diploma and a Personal Support Worker Certificate from a recognized college.
• Team oriented with excellent communication skills.
• Understanding of the Residents’ Bill of Rights and Compliance Standards as set out by the Ministry of Long-Term Care.
• Ability to work independently, prioritize and adapt to resident needs

Preferred

• Previous experience in geriatrics, rehabilitation or care setting.
• Training in Gentle Persuasive Approach (GPA)
• Familiarity with basic computer functionality, experience with Point Click Care (PCC), or Point of Care (POC)

Working/ Employment Conditions

Working Conditions

• Must be able to work shifts.
• Must be able to perform all the necessary physical tasks associated with the care and assistance of residents.

Employment Conditions

• Current (obtained within the past six (6) months), original and acceptable Criminal Records Check, including Vulnerable Sector Screening by the first day of employment.
• Current(obtained within the past six (6) months) two-step tuberculosis test orQuanti-FERON-TB Gold plus testby thefirst day of employment.

Halton Region serves more than 650,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to delivering high-quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions. As an employee, you will be part of a progressive, service-focused, and award-winning employer with a diverse and inclusive work environment.