Personal Support Worker (PSW) - Casual - Bay Ridges

extendicare; Pickering; On-site; CAD 32,000 - 42,000; Part time

Job summary

Extendicare in Pickering, Ontario is hiring a part-time Personal Support Worker to provide compassionate, hands-on personal care under supervision. You will assist residents with daily living activities and report notable changes to the supervisor.

The role requires a PSW certificate with 600+ hours of Ontario/Alberta theory and practicum, current BCLS and First Aid, and a clean Vulnerable Sector Check. The job emphasizes safety, dignity, and teamwork within Extendicare’s care environment.

Qualifications

• Graduate of Personal Support Worker program or provincial equivalent with 600+ hours theory and practicum (Ontario/Alberta).
• Experience working with seniors in community health settings is preferred.
• Strong written and oral communication skills.
• Excellent organizational and time management abilities.
• Demonstrated interpersonal and customer-focused approach.
• Current Basic Life Support and First Aid certification required.
• Ability to perform lifting/transfers and provide personal care duties.
• Vulnerable Sector Check (or willingness to obtain) within six months.

Responsibilities

• Adhere to the plan of care determined by the supervisor.
• Assist residents with personal care, hygiene, and activities of daily living.
• Observe and report changes in residents’ condition to supervisor.
• Support mobility, transfers, ambulation, and use of assistive devices.
• Provide cognitive, social, emotional, and psychological support to residents/families.
• Maintain confidentiality of resident information and ensure safety.
• Attend in-services to develop knowledge and skills and engage with care team.

Education

PSW program certificate

600+ hours practicum

Tools

BCLS/First Aid

Job description

The Personal Support Worker provides personal care and performs selected tasks, which are within their knowledge and skill, under the direction of their supervisor while adhering to regulatory and Extendicare's standards, policies and procedures.

Key Responsibilities:

• To adhere to the plan of care as determined by the supervisor;
• To facilitate residents' move in and transfers where applicable;
• To observe and report on residents/clients care/service utilizing appropriate Extendicare forms or tools;
• To assist the resident/client with personal care and hygiene and activities of daily living;
• To observe and report on changes in residents/clients condition to supervisor;
• To elevate medical emergencies to supervisor or emergency medical services as appropriate;
• To plan and prepare nutritious meals as required;
• To assist with ambulation, mobilization, transferring and adaptive aids;
• To demonstrate understanding of resident/client needs and maximize abilities;
• To provide cognitive, social, emotional, and psychological support to the resident/client/family;
• To maintain resident/client information confidentiality;
• To respond to resident/client/family concerns and ensure appropriate action taken within decision making authority and or concern communicated to supervisor;
• To assist in maintaining a safe and cleanly environment, including residents/clients equipment, belongings, and nursing equipment;
• To observe & report to the Client Service Supervisor any concerns regarding client's safety, including physical environment, implement interventions as directed by his/her supervisor & advocate on client's behalf to ensure client's safety is maintained;
• To engage with other agencies involved in resident/client care as directed;
• To attend in services to develop knowledge and skills;
• To work in a position of trust with vulnerable adults (residents);
• To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Extendicare's Code of Conduct;
• To complete other duties as assigned.

Qualifications:

• Graduate of Personal Support Worker program (or provincial equivalent certificate program with minimum 600 hours in Ontario & Alberta of theory & practicum)
• Experience working with seniors in the community health services setting
• Must possess strong written and oral communication skills
• Demonstrated organizational and time management skills
• Strong interpersonal and customer focus skills
• Must have demonstrated sound skills and knowledge of providing personal care duties
• Current Basic Cardiac Life Support and First Aid certification required
• Ability to perform tasks that are necessary for the position, e.g. lifting/transferring clients
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.

Time Type:

Part time

At Extendicare, we've spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well well, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at [e-mail].

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous