Personal Support Worker

Halton Region; Burlington; On-site; CAD 38,000 - 40,000; Full time

Job summary

Halton Region is seeking a dedicated Personal Support Worker to join the Services For Seniors team at Creek Way Village LTC in Burlington. You will provide daily living assistance, maintain resident well-being, and collaborate with registered staff to deliver high-quality care.

Applicants must have a PSW certificate and be eligible under provincial requirements. The role is a Permanent posting with evening hours (16 hours/week) and a pay range of $27.40–$28.94 per hour.

Qualifications

• Secondary School Graduation Diploma and a Personal Support Worker Certificate from a recognized college.
• Team oriented with excellent communication skills.
• Understanding of the Residents' Bill of Rights and Compliance Standards as set out by the Ministry of Long-Term Care.
• Ability to work independently, prioritize and adapt to resident needs.

Responsibilities

• Provide personal care for residents including all activities of daily living to ensure their optimum physical, social and emotional well-being.
• Communicate effectively with residents, staff and families.
• Provide excellent customer service at all times. Is respectful, courteous and pleasant manner.
• Provide individualized service and creates a home-like atmosphere.
• Observe and report changes in the resident's status.
• Record necessary data (e.g. flow sheets).
• Share responsibility for the care of equipment in the Home and the personal belongings of residents.
• Work co-operatively with team members.
• Receive direction from registered staff.
• Participate in quality improvement activities as directed.
• Perform other duties as assigned.

Skills

Team oriented with excellent commu­ni­

Residents' Bill of Rights

Independent work

Education

Secondary School Graduation Diploma

Personal Support Worker Certificate

Tools

Point Click Care (PCC)

Point of Care (POC)

Job description

Halton Region is committed to fostering a diverse, inclusive, and equitable workplace that reflects the communities we serve. We value, welcome and respect the unique perspectives and contributions of all individuals. We encourage applications from Indigenous Peoples (First Nation, Métis, Inuit), Black and racialized persons, persons with disabilities, women, and members of the 2SLGBTQ+ community. Accommodations are available at any point upon request for candidates participating in the selection process.

We are proud to operate three non-profit long-term care homes where our employees make a meaningful contribution on the lives of the residents by providing quality care in a family-like atmosphere. As an employee, you will be part of a progressive, service-focused and award winning employer with a diverse and inclusive work environment. We are also recognized as a Registered Nurses' Association of Ontario (RNAO) Best Practice Spotlight organization.

You make a positive difference in people's lives because you provide high quality customer centered services. You operate within a highly ethical environment and will be accountable for going the extra mile, listening to your customers, creatively meeting needs and always being respectful to those you serve. As a result, you will be part of a qualified and strategic team recognized widely for caring, excellence, integrity, inclusiveness and flexibility.

To be considered for interview, you must have a Vulnerable Sector Check completed by your local municipal police within the last 6 months or proof of application.

Posting ID: 5505

Department: Social & Community Services

Division: Services For Seniors

Pay Range: $27.40 - $28.94/hour

Job Type: Permanent

Hours of Work: 16 hours per week (Evenings, 1500 - 2300)

Work Location: Creek Way Village Long Term Care Facility - 5200 Corporate Drive, Burlington

Employee Group: OPSEU LTC

Vacancy Status: This posting is for an existing vacancy

Posting Date: September 30, 2026

Application Deadline: October 7, 2026

Job Summary

Participate as a member of the nursing and personal care team, providing care in activities of daily living to the residents. This includes reporting changes in resident status in Point of Care and carrying out direction from registered staff.

Duties & Responsibilities

• Providepersonal care for residents including all activities of daily living to ensure their optimum physical, social and emotional well-being.
• Communicateeffectively with residents, staff and families.
• Provideexcellent customer service at all times. Is respectful, courteous and pleasant manner.
• Provideindividualized service and creates a home-like atmosphere.
• Observeand reportchanges in the resident's status.
• Recordnecessary data (e.g. flow sheets).
• Shareresponsibility for the care of equipment in the Home and the personal belongings of residents.
• Workco-operatively with team members.
• Receivedirection from registered staff.
• Participatein quality improvement activities as directed.
• Performother duties as assigned.

Skills & Qualifications

In accordance with provincial requirements established by the Health and Supportive Care Providers Oversight Authority (HSCPOA), applicants must have successfully completed a Personal Support Worker (PSW) program listed on the HSCPOA's approved programs registry with a completion date of July 1, 2014 or later, or be currently registered with the HSCPOA in good standing.

• Secondary School Graduation Diploma and a Personal Support Worker Certificate from a recognized college.
• Team oriented with excellent communication skills.
• Understanding of the Residents' Bill of Rights and Compliance Standards as set out by the Ministry of Long-Term Care.
• Ability to work independently, prioritize and adapt to resident needs

Preferred

• Previous experience in geriatrics, rehabilitation or care setting.
• Training in Gentle Persuasive Approach (GPA)
• Familiarity with basic computer functionality, experience with Point Click Care (PCC), or Point of Care (POC)

Working/ Employment Conditions

Working Conditions

• Must be able to work shifts.
• Must be able to perform all the necessary physical tasks associated with the care and assistance of residents.

Employment Conditions

• Current (obtained within the past six (6) months), original and acceptable Criminal Records Check, including Vulnerable Sector Screening by the first day of employment.
• Current(obtained within the past six (6) months) two-step tuberculosis test orQuanti-FERON-TB Gold plus testby thefirst day of employment.

Halton Region serves more than 650,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to delivering high-quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions. As an employee, you will be part of a progressive, service-focused, and award-winning employer with a diverse and inclusive work environment.