Personal Support Manager

CarePartners; Ontario; On-site; CAD 70,000 - 85,000; Full time

Job summary

A leading home health care provider in Ontario seeks a Personal Support Manager to coordinate and supervise Community Health Services. This full-time role includes mentoring healthcare teams, ensuring high-quality patient care, and requires a Registered Nurse or Registered Practical Nurse qualification. The position offers competitive salary, health benefits, and opportunities for professional growth.

Benefits

Comprehensive health and dental benefits

Employee Assistance Program

Flexible work from home arrangements

Opportunities for professional growth

Supportive Safety Health & Wellness team

Qualifications

• 3 - 5 years of job-related experience or equivalent combination of education and experience.
• Registration with the College of Nurses of Ontario (CNO).
• Current CPR Certification.

Responsibilities

• Coordinates, supervises, and coaches Community Support Workers.
• Develops and maintains effective Care Plans.
• Promotes Community Health Services and maintains positive public relations.

Skills

Leadership

Communication

Case Management

Nursing Processes

Education

Registered Nurse (RN) or Registered Practical Nurse (RPN) degree or diploma

Tools

Email

Word Processing

Work Scheduling Systems

Job description

CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 22 nursing clinics. CarePartners is proud of its commitment to quality, relentlessly seeking to improve the patient and caregiver experience, promoting a healthy and resilient workplace culture, and contributing to a sustainable healthcare system in Ontario.

We continuously innovate to meet patient needs with specialized (award-winning) care programs and technology, including virtual care and AI

Overview

We are currently looking for someone to join our dynamic Leadership Team in the role of Personal Support Manager. The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services.

This is a Full-Time Permanent position. Hours of work will be Monday-Friday as well as participation in the Branch Manager On-Call, which includes evenings and weekends on a rotational basis.

What We Offer

• Competitive salary, comprehensive health and dental benefits
• Other employment perks such as Employee Assistance Program, Perkopolis, Rewards Points
• Flexible work from home arrangements supporting employee work life balance
• Inspiring leadership and opportunities for professional growth
• Supportive & dedicated Safety Health & Wellness team & Pandemic Response team
• Interprofessional collaboration with our Professional Practice Research & Education Team

What The Role Involves

Our leadership team plays a critical role in providing high quality patient care, mentoring our health care teams and inspiring others.

• Provides coordination, supervision, and coaching to the Community Support Workers in the field.
• Develops and maintains an effective Care Plan with respect to Community Health Services, independently or in cooperation with the Ontario Health atHome.
• Keeps abreast of policies outlined in the Regulated Health Professions Act and Community Health Services best practices and monitoring employee performance.
• Promotes and markets Community Health Services and maintains positive public relations.
• Provides active guidance for workplace Health and Safety.
• Performs other duties as required.

What You Bring

• Registered Nurse (RN) or Registered Practical Nurse (RPN) degree or diploma
• 3 - 5 years of job-related experience or an equivalent combination of education and experience
• Registration with the College of Nurses of Ontario (CNO)
• Experience in a community healthcare environment considered an asset
• Experience in a formal leadership role considered an asset
• Proven computer skills, including email, word processing, work scheduling systems
• Thorough knowledge of case management skills and nursing processes and practices
• Leadership and people management skills are an asset
• Excellent English verbal and written communication skills
• French language skills are an asset
• Current CPR Certification
• Clear Background and Vulnerable Sector Check
• A valid driver’s license and vehicle is required and some regular travel is required
• To protect our patients, we require current vulnerable sector check screening, a clear background check

CarePartners In Your Community

In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.

Accessibility

CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.