Personal Lines Underwriter

Forward Insurance Managers Ltd.; London; On-site; CAD 58,000 - 75,000; Full time

Job summary

Forward Insurance Managers Ltd. is an independent InsurTech MGA focused on personal lines underwriting and broker service excellence in Canada. We seek an experienced underwriter to assess specialty personal lines risks with precision and to strengthen broker partnerships.

You will handle renewals, endorsements, cancellations, and new business, using your authority to drive growth while upholding our culture, values, and brand promise.

Qualifications

• 3-5 years in the personal lines insurance industry with hands-on underwriting or broker experience.
• CAIB, CIP, or other relevant industry designations (or active progression toward completion).
• Exceptional written and verbal communication skills—you can explain coverage nuances clearly and build rapport with brokers.
• Customer service instincts that go beyond the transactional—you genuinely care about solving problems and exceeding expectations.
• Advanced proficiency with MS Office and comfort learning new underwriting platforms—tech-savvy is essential in our environment.
• Proven ability to perform under pressure and consistently deliver without compromising quality.
• Collaborative, inclusive, and transparent working style—you thrive in team environments and believe the best ideas come from open dialogue.
• Successful completion of a criminal record check.

Responsibilities

• Assess and underwrite specialty personal lines risks with precision, applying your authority level to make confident decisions that drive business growth.
• Be the go-to resource for our brokers - answering inquiries with expertise, solving problems proactively, and building relationships that turn one-time quotes into long-term partnerships.
• Execute underwriting instructions for renewals, endorsements, cancellations, and new business.
• Champion Forward's culture, values, and brand promise.

Skills

Underwriting

Broker relationships

CAIB

CIP

Communication skills

MS Office

Team collaboration

Education

CAIB

CIP

Tools

MS Office

Job description

As an independently owned InsurTech MGA, Forward Insurance Managers Ltd. fuses traditional underwriting expertise with next-generation technology to deliver what brokers want: underwriting expertise and service that doesn't disappoint. If you're passionate about customer experience and happen to appreciate the colour fuchsia, you've found your people.

Key Accountabilities:

• Assess and underwrite specialty personal lines risks with precision, applying your authority level to make confident decisions that drive business growth.
• Be the go-to resource for our brokers - answering inquiries with expertise, solving problems proactively, and building relationships that turn one-time quotes into long-term partnerships.
• Execute underwriting instructions for renewals, endorsements, cancellations, and new business.
• Champion Forward's culture, values, and brand promise.

Qualifications:

• 3-5 years in the personal lines insurance industry with hands-on underwriting or broker experience.
• CAIB, CIP, or other relevant industry designations (or active progression toward completion).
• Exceptional written and verbal communication skills—you can explain coverage nuances clearly and build rapport with brokers.
• Customer service instincts that go beyond the transactional—you genuinely care about solving problems and exceeding expectations.
• Advanced proficiency with MS Office and comfort learning new underwriting platforms—tech-savvy is essential in our environment.
• Proven ability to perform under pressure and consistently deliver without compromising quality.
• Collaborative, inclusive, and transparent working style—you thrive in team environments and believe the best ideas come from open dialogue.
• Successful completion of a criminal record check.

Salary Range:

CAD $58,000-$75,000

*Actual pay may be below or above range based on candidates' knowledge, skills, and level of ability relative to expectations for the role applied to. Candidates with salary expectations outside of the range are encouraged to apply.