Personal Lines Insurance Account Manager

Jhubz; Toronto; Hybrid; CAD 60,000 - 75,000; Full time

Job summary

A leading brokerage in North York is seeking a Personal Lines Account Manager to oversee a book of personal lines business. This mid-senior level role involves maintaining client relationships and driving portfolio growth. The ideal candidate will have 3-5 years of experience and a R.I.B.O. license. Flexible hybrid working options are available, and a competitive compensation package is included.

Benefits

Competitive compensation package

Benefits and RRSP matching

Hybrid work options

Qualifications

• 3-5 years of experience in personal insurance account management.
• Strong knowledge of insurance carriers.
• Proficiency in EPIC brokerage system is essential.

Responsibilities

• Respond promptly to inquiries ensuring high service quality.
• Review renewals and provide quotes to keep the portfolio competitive.
• Identify opportunities for account growth through cross-selling.

Skills

Client Service

Account Management

Cross-Selling

Claims Handling

Interpersonal Skills

Communication Skills

Organizational Skills

Education

R.I.B.O. license

Tools

EPIC brokerage system

MS Outlook

Excel

Word

Job description

Personal Lines Insurance Account Manager

Be among the first 25 applicants one week ago

Personal Lines Account Manager - Insurance

At Hello World Recruitment, we specialize in identifying and offering top-tier Insurance Broker opportunities across North America.

We’re looking for a Personal Lines Account Manager to join a fast-growing team with a brokerage in North York, ON. This role will be responsible for managing a book of personal lines business, helping to drive growth while maintaining strong relationships with existing clients. The successful candidate will report directly to the Personal Lines Manager.

Reasons to Apply:

• Join a reputable brokerage that values personal growth and offers career development opportunities.
• Competitive compensation package with benefits, RRSP matching, and more.
• Hybrid work options with flexibility to work from Vaughan or North York locations.

Responsibilities:

• Client Service & Support: Respond promptly and professionally to inquiries via telephone, email, and fax, ensuring high service quality.
• Account Management: Review renewals, provide quotes, and remarket policies to keep the portfolio competitive.
• Cross-Selling & Up-Selling: Identify opportunities to cross-sell and up-sell products for account growth.
• Claims & Endorsements: Handle endorsements, renewals, and claims, ensuring documentation is processed through EPIC and company portals.

Desired Skills:

• 3-5 years of experience in personal insurance account management.
• R.I.B.O. license required.
• Proficiency in EPIC brokerage system is essential.
• Strong knowledge of insurance carriers.
• Excellent interpersonal, communication, and organizational skills.
• Proficient in MS Outlook, Excel, and Word.

If interested, please contact [e-mail] for more information.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Technology, Information and Media