Personal Lines Damage Insurance Broker - Sales & Service

OTIP (Ontario Teachers Insurance Plan); Montreal; On-site; CAD 50,000 - 80,000; Full time

Job summary

A leading insurance company is seeking a Personal Lines Damage Insurance Broker to enhance customer relations and service excellence. In this role, you will connect with clients and recommend tailored insurance solutions, requiring strong communication and organizational skills, alongside necessary licenses. Be part of a supportive environment where your contributions matter.

Benefits

Rewarding salary and bonuses

Industry-leading benefits with full coverage from day one

Coverage for continuing education and licensing fees

Access to learning resources like LinkedIn Learning

Flexible work-from-home and hybrid options

Opportunities for career advancement

Qualifications

• At least 3 years' experience in personal lines, auto, and property insurance.
• Strong internal and external communication skills.

Responsibilities

• Prospect and engage potential clients, responding to inquiries and assessing needs.
• Support current clients, process quotes, and maintain documentation.

Skills

Communication

Organization

Time Management

Fluency in English

Fluency in French

Education

AMF license

RIBO license (preferred)

Tools

Microsoft Office

Broker Management Systems

Job description

Join to apply for the Personal Lines Damage Insurance Broker - Sales & Service role at OTIP (Ontario Teachers Insurance Plan)

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Who We Are

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

Company Description

At the OTIP Group of Companies (OGC), we believe that when employees feel valued, supported, and included, they bring their best to work every day. We put our people at the centre of everything we do and aim to deliver meaningful benefits, support, and service. Join us as we grow into a future that reimagines insurance service excellence.

Job Description

What You’ll Do :

Reporting to the Assistant Service Manager, Home & Auto Program, you’ll connect with customers and prospects, understand their needs, and recommend insurance solutions. Your goal is to build relationships, deliver exceptional service, and drive sales with tailored insurance products.

The Core Parts Of Your Role Will Be To :

• Prospecting & Relationship Building : Research, qualify, and engage potential clients, respond to inquiries, assess needs, and provide tailored solutions.
• Sales Development : Build relationships through inbound calls, follow-ups, and outreach from marketing campaigns.
• Expanding Accounts : Identify opportunities within existing accounts to increase sales, develop contact strategies, and maintain communication with underwriters.
• Client Retention & Support : Support current members, provide information, and identify growth opportunities.
• Inquiry Management : Handle calls, process quotes, update information, and assess risks.
• Market Insights : Monitor client reactions to competitors and suggest product improvements.
• File Management : Process changes and maintain documentation.
• Home Evaluation & Documentation : Perform home evaluations, input calculations, and prepare correspondence.
• Client Communication & Confidentiality : Maintain up-to-date records, ensure excellent service, and safeguard confidentiality.
• Reporting & Market Knowledge : Keep records for reporting and stay informed on market trends.
• Additional Responsibilities : Take on extra tasks as needed.

Qualifications

Let’s Talk About You :

• A valid AMF license is required.
• RIBO license is preferred or obtainable within a year.
• At least 3 years' experience in personal lines, auto, and property insurance.
• Strong communication skills for internal and external interactions.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office, Broker Management Systems, and portals.
• Fluency in English and French is required.

Working Conditions

• Availability for evening work as needed.
• Work environment within a call center setting.

We also consider your potential.

If you believe you have what it takes but your experience doesn’t exactly match, we encourage you to apply and tell us why you’d be a great fit.

Additional Information

Some Of The Perks We Offer

We provide top-tier pension and benefits, total rewards, and mental wellness supports to help you succeed both at work and outside of it. Here are some reasons you’ll love working here :

• Rewarding salary and bonuses.
• Industry-leading benefits with full coverage from day one.
• Coverage for continuing education and licensing fees.
• Access to learning resources like LinkedIn Learning.
• Flexible work-from-home and hybrid options.
• Opportunities for career advancement.

Let’s work together!

If interested, please apply online .

OTIP and its group companies are committed to creating an accessible, inclusive environment and providing accommodations for persons with disabilities. We value diversity, equity, and inclusion, and encourage applications from all qualified individuals. Only shortlisted candidates will be contacted.

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