Personal Insurance CSR

KRGinsure (Kitchener) a div. of RRJ Insurance Group Ltd; Kitchener; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading insurance provider in Kitchener is seeking a dedicated individual for client service roles. Join a professional team managing diverse accounts, where you will collaborate on renewals, assess risks, and guide clients through claims. Enjoy a hybrid work environment with comprehensive benefits, including professional development support and flexible work options.

Benefits

Hybrid work flexibility

Matching Group RRSP contributions

Two paid personal days each year

Professional membership fees

Professional development reimbursement

Free parking

Qualifications

• 3+ years of Personal Lines brokerage experience.
• Strong commitment to professionalism and delivering expert service.

Responsibilities

• Collaborate with producers and insurance partners.
• Handle renewals and endorsements, assess risk exposures.
• Guide clients through claims and prepare applications.

Skills

Interpersonal Skills

Communication

Negotiation

Education

RIBO License

Tools

Word

Excel

EPIC

Compu-Quote

Job description

RRJ Insurance Group Limited o/a KRGinsure is seeking an individual who excels in providing comprehensive client service. You will be part of a team of professionals, each managing a portfolio of accounts. Responsibilities include collaborating with producers and insuring partners, handling renewals and endorsements, assessing risk exposures, recommending suitable insurance programs, guiding clients through claims, and preparing applications and proposals.

Skills & Experience:

3+ years of Personal Lines brokerage experience A collaborative team player with a strong work ethic Excellent interpersonal, presentation, communication, and negotiation skills A strong commitment to professionalism and delivering expert service to clients

Education & Knowledge:

RIBO license (active and in good standing) is required Computer proficiency with Word and Excel is required Experience with EPIC, Compu-Quote and broker portals is an asset

Why Join Us:

We offer an attractive compensation package and commission incentives. In addition to vacation, sick time, and a comprehensive group health benefits package, we also provide:

Hybrid work flexibility Matching Group RRSP contributions Two paid personal days each year Professional membership fees (including RIBO, IBAO, IIC) Professional development and educational reimbursement Free parking and professional office space

RRJ Insurance Group Ltd. is an equal opportunity employer and is committed to a workplace reflecting the diversity of the communities it serves. While we thank all applicants for their interest, only those selected for an interview will be contacted . If contacted for an interview, please inform us should an accommodation be required.