Personal Insurance Advisor (Non-Standard Service)

BrokerLink; Timmins; On-site; CAD 50,000 - 70,000; Full time

Job summary

BrokerLink is seeking a Personal Insurance Advisor for their Ontario offices, focusing on advising clients on personal insurance solutions. The role includes managing client inquiries, negotiating policy terms, and participating in community marketing. Experience in the field and strong communication skills are preferred.

Benefits

Flexible health and dental insurance benefits

Personal Spending allowance for a healthy lifestyle

RRSP with company matching

ESPP—Employee Share Purchase Plan with matching

Dress for your day policy

Competitive compensation with bonus potential

Employee discounts on brands like Apple, Bell, Rogers, and more

Paid Time Off including personal days and 3 weeks of vacation

Recognition as one of Canada’s best employers

Qualifications

• Minimum 1-year personal insurance experience preferred.
• RIBO license preferred.
• Ability to pass criminal and credit background checks.

Responsibilities

• Advising clients on personal insurance options and conducting needs assessments.
• Managing ongoing client needs, inquiries, and renewals.
• Quoting new business via outbound calls and consultations.

Skills

Communication

Multitasking

Analytical skills

Organizational skills

Education

High school diploma or post-secondary education

Tools

Epic

Job description

Being a part of BrokerLink means you live our values: act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence, and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment.

We want like-minded individuals who aim to provide the highest level of customer service and carry themselves with professionalism.

We invest in you! Your success is our success, and our purpose of “we’re here to help people” motivates us to retain talented team members long-term. We offer numerous growth opportunities in a supportive environment that values our most important assets—our team members. With over 200 offices across Canada, ask us about our flexible work arrangements!

We are seeking a Personal Insurance Advisor (Non-Standard Service) to join BrokerLink, working out of one of our Ontario offices from 9:00 a.m. to 5:00 p.m. EST, on a permanent full-time basis.

As part of our employee promise, here are some of the benefits of working with us:

• Flexible health and dental insurance benefits
• Personal Spending allowance for a healthy lifestyle
• RRSP with company matching
• ESPP—Employee Share Purchase Plan (TSX: IFC) with matching
• Dress for your day policy
• Competitive compensation with bonus potential
• Employee discounts on brands like Apple, Bell, Rogers, and more
• Paid Time Off including personal days, volunteer days, exam/study leave, jury duty, and starting at 3 weeks of vacation annually
• Recognition as one of Canada’s best employers (e.g., Kincentric 2024)

Responsibilities include:

• Advising clients with high-risk profiles on personal insurance options, conducting needs assessments, and recommending tailored solutions.
• Managing ongoing client needs, inquiries, renewals, and conducting care calls to ensure satisfaction.
• Writing new business and retaining clients through expert advice and relationship building.
• Quoting new business via outbound calls, letters, and walk-in consultations.
• Negotiating policy terms with underwriters and adjusters for non-standard coverage.
• Preparing documentation, completing applications, issuing certificates, processing changes, and reviewing renewals.
• Staying informed on underwriting rules, market trends, and carrier guidelines.
• Participating in training and professional development initiatives.
• Engaging in community marketing to promote brand presence and trust.
• Handling accounts receivable activities and providing peer support as needed.

Qualifications:

• High school diploma or post-secondary education
• Minimum 1-year personal insurance experience preferred
• RIBO license preferred
• Experience with Epic is an asset
• Strong multitasking, analytical, and organizational skills
• Excellent communication skills
• Ability to pass criminal and credit background checks