Permit Coordinator

City of Peterborough; Peterborough; On-site; CAD 37,000 - 51,000; Full time

Job summary

The City of Peterborough is seeking a Permit Coordinator to provide administrative, technical, and customer service support for the building permit review process. The role supports Plans Examiners and Permit Technicians by coordinating permit intake, managing technical communications, and maintaining permit records.

The position also assists applicants throughout the permitting process. Responsibilities include screening communications, reviewing submissions for completeness, conducting

Qualifications

• Completion of a college diploma in office administration, legal administration or related field.
• Excellent communication and customer service skills.
• Ability to work in a team and conduct research when gathering information.

Responsibilities

• Screen and prioritize communications for Plans Examiners.
• Review permit applications and submissions for completeness.
• Research and obtain additional technical information from applicants and design professionals.
• Manage the ICI Permit Drawing Archive and tracking systems.
• Provide backup permit counter support by responding to inquiries and directing clients to applicable permit requirements.

Skills

Customer service

Communication skills

Research skills

Attention to detail

Teamwork

Education

College diploma in office admin or legal administration or related

Tools

Microsoft Office

Job description

Requisition ID232-Posted10/28/2026-City of Peterborough-Infrastructure, Planning & Growth Management-City Hall

The Permit Coordinator provides administrative, technical, and customer service support for the building permit review process. The position supports Plans Examiners and Permit Technicians by coordinating permit application intake, managing technical communications, maintaining permit records and archives, and assisting applicants throughout the permitting process.

Responsibilities include screening and prioritizing communications for Plans Examiners; reviewing permit applications and submissions for completeness; conducting research and obtaining additional technical information from applicants and design professionals; managing the ICI Permit Drawing Archive and associated tracking systems; and providing backup permit counter support by responding to customer inquiries, communicating permit fees, and directing clients to applicable permit requirements and documentation.

Qualifications and Other Pertinent Details:

Requires the completion of a college diploma in office admin, legal administration or related along with up to one year related experience, including knowledge of construction practice, the Ontario Building Code and the application process. Familiarity with the Ontario Fire Code and local development policies would be considered an asset. This position requires excellent communication skills with a focus on quality customer service. Requires the ability to work well with a variety of different staff in a team environment. Attention to detail, follow up and research skills are also required in addition to strong computer skills in Microsoft Office applications.

Compensation

CUPE 126 - Job Class 6

$32.13 per hour

Advertisement Closing Date

Friday, November 13th at 11:59pm

Accommodation Needs and Protection of Privacy

The City of Peterborough is an organization that strives to embrace the spirit of inclusion, diversity, equity, and accessibility. We are an equal opportunity employer committed to building an inclusive and barrier-free environment in which all individuals have access to the City's goods, services, and facilities. If contacted for an employment opportunity, please advise People and Culture if you require an accommodation.

The personal information submitted for employment is collected under the Freedom of Information and Protection of Privacy Act and will be used to determine eligibility for employment. We thank you for your application but advise that only those selected for an interview will be contacted.