Integrated Program Assistant - Espanola

Manitoulin-Sudbury District Social Services Administration Board; Ontario; On-site; Full time

Job summary

Join a dedicated team in an established organization focused on delivering high-quality services to the community. As an Integrated Program Assistant, you will play a vital role in ensuring efficient service delivery to residents in the Manitoulin-Sudbury districts. Your responsibilities will include analyzing client information for housing and social assistance, as well as providing support and referrals. This position offers a chance to make a meaningful impact in the community while working in a diverse and inclusive environment that values every team member's contributions. If you are self-motivated and passionate about helping others, this opportunity is perfect for you.

Benefits

Employer-matched pension plan

Group health benefits

Wellness program

Diverse and inclusive work culture

Continuing education for staff

Qualifications

• Completion of Grade 12 and a diploma in Social Sciences is an asset.
• Minimum 2 years of experience in social services or employment services.

Responsibilities

• Collect and analyze client information for housing and assistance recommendations.
• Provide administrative support and referrals to clients.

Skills

Effective communication skills

Organization skills

Problem-solving skills

Understanding provincial statutes

Computer proficiency

Knowledge of local programs

Bilingualism

Education

Secondary school (Grade 12)

Diploma in Social Sciences

Tools

Computer programs for client files

Job description

Permanent Full-Time
Integrated Program Assistant
Espanola ON

Posted: May 30, 2024

Competition:#2024-05-IHS

About us

Manitoulin-Sudbury District Services Board (DSB) is looking for a self-motivated & energetic individual to join our industry-leading organization which works towards the delivery of high-quality services and programs to the residents of Manitoulin-Sudbury districts. Created by the provincial government, the DSB is responsible for overseeing and managing a range of services divested to the municipal order of government, including Ontario Works, Community Housing, Paramedic Services (Land Ambulance), and Early Learning and Child Care Services.

Our DSB is looking for your help to ensure the efficient delivery of services to the residents of Manitoulin-Sudbury districts. Be part of an organization that strives to provide quality services that meet the needs of our communities, and we work hard to ensure that the programs we offer are accessible and responsive to the diverse needs of our residents.

The Opportunity

We are currently looking for a driven individual to join our team as an Integrated Program Assistant. The position will be in Espanola within our Integrated Human Services Department.

In this position, you will be responsible for collecting and analyzing information from clients in order to make recommendations for applicants to receive community housing, child care, and social assistance. The Integrated Program Assistant will provide support to tenants in the receiving and managing of work orders and provide referrals to clients regarding employment and education by providing administrative support.

Qualifications and Specific Skills

Education

• Successful completion of secondary school (Grade 12) education. Successful completion of a diploma in the Social Sciences field from a recognized college with Canadian accreditation is considered an asset.

Experience

• Minimum 2 years’ experience of related experience preferably in the municipal social services or employment services field.

Skills

• Effective oral and written communication, organization, and problem-solving skills and ability to do so with minimal supervision.
• Ability to understand and interpret provincial statutes, regulations, and policies pertaining to program delivery services.
• Ability to work with computer programs relevant to client files, third-party inquiries, and data collection.
• Knowledge of local programs that will be of assistance to clients.
• Bilingualism will be considered an asset.

Ability to travel as required. Valid Ontario class “G” driver’s license with access to an appropriately insured vehicle as required for employment-related use.

What We Offer You

• Employer-matched pension plan, group health benefits which include optical, dental, drug, and extended health benefits, and a wellness program that is available to spouses and children
• Diverse and inclusive work culture
• Continuing education for staff

Salary: $26.19/hour (35 hours per week)

At the Manitoulin-Sudbury District Services Board, we are committed to creating an inclusive work environment that values diversity and encourages individuals to express their ideas and opinions. We believe that every member of our staff should feel heard and supported. We understand that the success of our organization relies on the unique perspectives and experiences that each team member brings to the table. That's why we treat each other with fairness and dignity, regardless of personal characteristics like race, gender, nationality, ethnicity, religion, age, or sexual orientation. We believe that by promoting inclusivity and diversity, we can foster a supportive and productive workplace culture that benefits everyone.

Manitoulin-Sudbury District Services Board is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (2005).

Interested individuals are invited to submit a cover letter and a résumé outlining their education, skills, qualifications, and experience and how they relate to this position no later than June 21, 2024, at 4:30 p.m.

Please forward your application quoting competition # 2024-05-IHS to the attention of:

Human Resources Department.
Manitoulin-Sudbury District Services Board
210 Mead Blvd
Espanola, Ontario
P5E 1R9
Fax [phone]
Email: [e-mail]

Information gathered relative to this position is done in accordance with the Municipal Freedom of information and Protection of Privacy Act and will only be used for candidate selection. While all responses are appreciated; only applicants selected for an interview will be contacted.