Performance Consultant

AutoTrader.ca; Toronto; Remote; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Gym discounts

Employee and Family Assistance program

Weekly virtual wellness events

Conferences & training budget

Regular internal training programs

Job summary

A leading Canadian digital automotive solutions provider is seeking a Performance Consultant. This fully remote position demands expertise in digital marketing, customer success, and relationship management. The successful candidate will shape strategies for clients, oversee performance reviews, and drive product engagement. Ideal applicants will have 4+ years of digital marketing experience, knowledge of Google Analytics 4, and a strategic mindset. Benefits include gym discounts and a competitive salary with bonuses.

Qualifications

• 4+ years of digital marketing experience (Paid Advertising, Website Solutions, SEO).
• 2+ years as a digital marketing SME with a large client territory.
• Automotive industry experience is a significant asset.
• Automotive Industry experience is a significant asset.
• Strong knowledge of Google Analytics 4.
• Experience with large-budget online media planning, media buying, or campaign management.

Responsibilities

• Craft and implement digital marketing strategies aligned with business goals.
• Complete performance reviews and strengthen client relationships.
• Drive product adoption and reduce churn through proactive strategies.

Skills

Digital marketing

Customer success

Google Analytics 4

Online media planning

Relationship building

Education

Post-secondary education in a related field

Job description

Join the Performance Consultant role at AutoTrader.ca. We are AutoTrader.ca, a leading Canadian digital automotive solutions provider. Our flagship brands — AutoTrader.ca, AutoSync, Dealertrack Canada, and CMS — help Canadians buy, sell, and finance vehicles with confidence.

As part of the AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond.

This role is within the AutoSync team. AutoSync supports over 3,500 dealerships nationwide, delivering cutting‑edge software tools to simplify operations, boost marketing, and drive sales.

We are seeking a highly organized and experienced Performance Consultant to join our team. In this fully remote role, you will be responsible for building and maintaining strong customer relationships while driving performance across AutoSync’s Digital Advertising, Digital Retail, Website, and SEO product lines.

Key Areas of Responsibility

• Digital Marketing Business Strategy – Liaising on a monthly basis with clients, you will craft and implement an effective digital marketing strategy (CRO, SEM, SEO) that aligns with business goals and budgets, track performance, provide analysis, and act as a trusted consultant and advisor.
• Maintain & Grow a Large Book of Business – Consistently complete performance reviews in line with business guidelines, strengthen client relationships, regularly audit digital product and advertising performance, and refine strategies to ensure execution aligns with objectives.
• Customer Engagement, Growth & Retention – Act as a Customer Success Expert; build trust, drive high product adoption, identify growth opportunities, and reduce churn through proactive retention strategies and issue de‑escalation.

Job Requirements

Education, Experience & Technical Skills

• 4+ years of T‑Shaped digital marketing work (Paid Advertising, Website Solutions, SEO fundamentals).
• Post‑secondary education in a related field.
• 2+ years of agency experience as a digital marketing SME with a large client territory.
• 2+ years of customer success experience.
• Automotive Industry experience is a significant asset.
• Strong knowledge of Google Analytics 4.
• Experience with large‑budget online media planning, media buying, or campaign management (asset).

Required Soft Skills & Competencies

• Excellent presentation and communication skills – ability to translate complex ideas at all organizational levels.
• Strategic & collaborative mindset – align performance and vision across teams.
• Ability to thrive in a fast‑paced, high‑pressure environment.
• Natural aptitude for fostering and building relationships.
• Accountability & trustworthiness – highly autonomous with own schedule.
• Client‑ and team‑first mentality.

Benefits From Day 1

• Gym discounts
• Employee and Family Assistance program
• Weekly virtual wellness events
• Conferences & training budget
• Regular internal training programs

Compensation

• Competitive salary, including annual bonus structure.
• 3 % CPP matching.

For a career where you can drive our business and shape your future, apply now.

Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including for screening, assessment, or selection of applicants for this position.

Vacancy Status: This job posting is for an existing vacancy.

Location: Greater Toronto Area, Canada

Employment Type: Full‑time

Seniority Level: Mid‑Senior level

Job Function: Human Resources

Industries: Online Audio and Video Media