People Relations Specialist

Dow Chemical; Fort Saskatchewan; Hybrid; CAD 65,000 - 95,000; Full time

Benefits offered by this job

Equitable base pay

Bonus opportunities

Total rewards program

Employee stock purchase program

Paid time off

Job summary

Dow is seeking a People Relations Specialist in Canada to partner with employees, leaders, and HR colleagues. The role focuses on employee relations matters, coaching, and policy guidance, while supporting Dow's evolving HR service delivery model and case management processes.

You will drive fair resolutions, promote self-service resources, and help improve outcomes by identifying trends and risks in workplace relations across the site.

Qualifications

• Bachelor's degree or military-equivalent experience (Canada/US).
• At least 3 years of HR-related experience.
• Must be able to work legally in Canada; no visa sponsorship provided.

Responsibilities

• Serve as trusted advisor on employee relations, guidance on workplace concerns, performance management, investigations, and risk issues.
• Manage end-to-end employee relations cases with timely, fair resolutions and legal/compliance alignment.
• Coach leaders on employee relations decisions, corrective actions, performance concerns, conflict resolution, and change.
• Conduct workplace investigations and support performance management and disciplinary processes.
• Collaborate with Strategic HR Advisory, HR Operations, and other HR disciplines to deliver integrated solutions.
• Coordinate and manage inquiries and escalations through Dow’s HR case management tool (ServiceNow).
• Promote HR self-service resources, KB articles, People Services, and AI tools as appropriate.
• Identify trends, recurring issues, and opportunities to improve HR service delivery.
• Identify emerging risks and workforce trends, engaging HR disciplines and leaders to mitigate risk.

Skills

Employee relations

Policy guidance

Coaching leaders

Investigations

HR consulting

Education

Bachelor's degree

Job description

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration.If you’re looking for a challenge and meaningful role, you’re in the right place.

About You and This Role

At Dow, our people are our greatest strength. We're looking for a People Relations Specialist to help create a positive employee experience by providing trusted HR guidance and resolving workplace concerns with fairness, consistency, and care.

In this role, you will partner with employees, leaders, and HR colleagues to address employee relations matters, provide coaching and policy guidance, and support effective resolution of workplace issues. You will also play an important role in supporting Dow's evolving HR service delivery model by promoting self-service resources, HR case management processes, and continuous service improvement.

Responsibilities

• Serve as a trusted advisor for site leadership, providing consultation and guidance on employee relations matters, workplace concerns, performance management, investigations, and organizational risk issues.

• Own the end-to-end management of employee relations cases, ensuring timely, fair, and consistent resolution while maintaining compliance with applicable laws, company policies, and governance requirements.

• Coach and influence leaders on employee relations decisions, corrective actions, performance concerns, conflict resolution, workplace conduct, and organizational change.

• Conduct workplace investigations and support performance management and disciplinary processes.

• Partner with Strategic HR Advisory, HR Operations, HR disciplines and other stakeholders to deliver integrated people solutions.

• Coordinate and manage employee inquiries and escalations through Dow’s HR case management tool, ServiceNow.

• Promote adoption of HR self-service resources, Knowledge Base (KB) Articles, People Services, and AI tools as appropriate.

• Identify trends, recurring issues, and process improvement opportunities to strengthen HR service delivery.

• Identify emerging employee relations risks, workforce trends, and workplace concerns, proactively engaging the appropriate HR disciplines and business leaders to mitigate risk and improve outcomes.

Required Qualifications

• A minimum of a Bachelor's degree or relevant military experience at or above a U.S. E5 or Canadian Petty Officer 2nd Class or Sergeant ranking.

• A minimum of 3 years of relevant professional experience.

• Previous Human Resources experience.

• A minimum requirement for this position is the ability to work legally in Canada. No visa sponsorship/support is available for this position, including any type of permanent residency support.

Preferred Qualifications

• Degree in Human Resources, Business Administration, Industrial/Labor Relations, or a related field.

• Knowledge of Canada U.S. employment and labor laws.

• Client-facing experience.

• Previous labor relations experience.

• Prior Workday experience.

Skills

• Critical Thinking: Ability to analyze data and situations, make recommendations, and assist with implementation.

• Relationship Management: Ability to build solid relationships with clients through expertise and consultation.

• Interpersonal Communication: Excellent interpersonal effectiveness skills, including but not limited to effective two-way communication, and negotiation skills.

• Employee Relations: Ability to provide guidance and support on employee relations matters, including workplace concerns, policy interpretation, and conflict resolution.

• Change Management: Ability to partner with leaders and employees through organizational changes by facilitating communication, managing resistance, and supporting successful adoption of new processes and initiatives.

Additional Notes

• Domestic relocation assistance may be available for eligible candidates.

Benefits – What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
  • Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
  • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
• Paid time off to care for family members who are sick or injured.
• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Additionally, some of our locations might offer:
  • Transportation allowance (availability varies depending on location)
  • Meal subsidiaries/vouchers (availability varies depending on location)
  • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow
Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications.Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30countries and employ approximately36,000 people. Dow delivered sales of approximately$43 billionin 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visitingwww.dow.comopens in a new tab.

As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.comopens in a new tab.

At Dow, diversity and inclusion are inherent in our work environment. We are committed to building a vibrant, diverse and talented employee base – and helping each employee grow and develop as part of Dow's inclusive global community. Dow has an accommodation process in place to support employees with disabilities. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.