People Operations Coordinator

Open Farm; Toronto; On-site; CAD 50,000 - 55,000; Full time

Benefits offered by this job

Monthly pet feeding program

Pet-friendly office culture

Comprehensive healthcare coverage

RRSP with company match

Pet discounts

PTO and wellness days

Volunteer days

Job summary

Open Farm, headquartered in Toronto with team members across the US, seeks a People Operations Coordinator to support wellness programs, recruitment, onboarding, and HRIS management.

You love pets, have strong empathy, are proactive, and comfortable with ambiguity. The role is on-site four days a week with a competitive compensation and comprehensive benefits package.

Qualifications

• Love of pets and passion for People Ops.
• Strong people skills and empathy.
• Proactive and self-driven, able to handle ambiguity.
• Discretion with confidential information.
• Experience with HR systems and data accuracy.
• Ability to coordinate interviews and onboarding.

Responsibilities

• Support wellness, benefits, performance, and recognition programs.
• Administer RRSP and 401(k) administration.
• Lead Co-op/Summer Student recruitment and grant paperwork.
• Coordinate interviews across departments and manage calendars with hiring managers.
• Prepare reports and letters (headcount, employment confirmations, comp statements, travel letters).
• Own our HRIS from top to bottom, keep data clean and updated.
• Support the employee journey from onboarding to offboarding.
• Support our CultureAmp survey program.
• Plan company events, like Town Halls.
• Contribute ideas to programs and policies to improve the HR function.
• Write People Ops communications and newsletters.
• Help run Open Farm University.
• Keep the office clean, safe, and welcoming.
• Manage vendors and supplies.
• Set up new hires for day one (desk, gear, access badge).
• Be the go-to person when office needs fixing.
• Help keep us compliant on health and safety.

Skills

Pet lover

Empathy

Proactive

Discretion with confidential data

Attention to data accuracy

Multitasking

HRIS familiarity

CultureAmp experience

Scheduling platforms

Tools

HRIS

CultureAmp

Scheduling platforms

Job description

At Open Farm we are transforming the way people feed their pets, with a focus on producing premium, healthy food and treats, all ethically sourced from farm-to-bowl. Headquarteredin Torontoand with teammembersacross the US, Open Farm is one of the fastest growing CPG companies in North America. We believe that the best foods are made with consciously sourced, top-quality ingredients from farmers and fisheries who believe in doinggood for all animals and the environment.

The Opportunity

At Open Farm, we believe the way we work should be as thoughtful and purpose-driven as the food we make. As we continue our rapid growth and mission to Do Some Good® for animals and the planet, w e're on the hunt for a People Operations Coordinator to grow with us. This is the person behind the scenes helping make Open Farm a place people want to work at - equal parts business smarts and genuine care for the humans doing the work. If you love the chaos of People Ops, thrive when you're juggling a dozen things at once, LOVE to learn, and rarely lose your cool, you might be exactly who we need.

What Y ou’ll Actually Be Doing :

• Helping run our wellness, benefits, performance, and recognition programs
• Supporting our RRSP and 401(k) administration
• Leading our Co-op/Summer Student recruitment (and managing the grant paperwork that comes with it)
• Coordinating interviews across departments - juggling calendars with hiring managers and panels
• Putting together reports and letters (headcount, employment confirmations, comp statements, travel letters - you name it)
• Owning our HRIS from top to bottom, making sure the data's clean and updated
• Supporting the whole employee journey, onboarding through offboarding
• Supporting our employee survey program through CultureAmp
• Planning company events, like our monthly Town Halls
• Bringing fresh ideas to our programs and policies - we want you to make things better, not just keep them running
• Writing our People Ops newsletter and other employee comms
• Helping run Open Farm University
• Keeping our office clean, safe, and welcoming for the team and visitors
• Managing our vendors (cleaning, maintenance, supplies - the whole list)
• Keeping supplies, snacks, and equipment stocked
• Setting new hires up for day one (desk, gear, access badge)
• Being the go-to person when something in the office needs fixing
• Helping keep us compliant on health and safety

What You Bring To The Table:

• A love of pets (this one's non-negotiable)
• Real empathy and strong people skills
• You're proactive - you don't wait to be told what to do
• You're comfortable when things are a little messy or unclear
• You take ownership and follow through
• You can juggle a lot of people and priorities without dropping the ball
• You know how to handle confidential and sensitive information with discretion
• You pick up new systems and tools quickly (HRIS, CultureAmp, scheduling platforms, etc.)
• You've got an eye for detail, especially when it comes to data accuracy and compliance
• You're happy wearing a lot of hats and shifting gears throughout the day
• You care about company culture and the employee experience - not just the admin side of HR
• Bonus points if you've got experience with both Canadian and US HR practices, since our team spans both

What We Offer You

• An opportunity to grow, develop, and thrive within a mission-driven, dynamic, and fast-growing company alongside thoughtful and passionate individuals.
• Competitive compensation and a full suite of benefits, including a monthly pet feeding program for someone who loves to keep your pet well-fed year-round.
• Great office culture (with numerous adorable pets!) where your pet interrupting a video call or meeting is the norm.
• Comprehensive healthcare coverage and RRSP plans with company match.
• Discounted food, apparel, and insurance for your furry family members.
• PTO plus company-wide wellness and personal days to support your well-being.
• Volunteer days to give back to our community.

This role requires candidates to be available to work on-site a minimum of 4 days per week.

Compensation:

The hiring range for this role is $ 50 ,000 - $ 5 5 ,000 annually, with final compensation thoughtfully aligned to your experience, skills, and the value you bring. At Open Farm, we know great people don’ t always fit a mold, so role scope and compensation may evolve to reflect your unique strengths. This position may also include additiona l rewards such as performance-based bonuses and other incentives. We believe in growing together through a pay-for-performance approach that recognizes impact over time. Beyond compensation, we’r e proud to offer a comprehensive benefits and perk s package designed to support your well-being and help you feel connected, supported, and inspired at work.

AI Statement:

Open Farm may use AI tools to help organize and review applications efficiently. While technology supports our process, every hiring decision is made by our team, with care and intention. We also prioritize meaningful human connection, which is why our interview process includes in-person conversations—because technology can support the process, but can’t replace the impact of human connection.

Vacancy Type: Existing Vacancy

Our Values

We Raise the Bar | We Open the Barn Doors | We Graze Lightly | We Are Customer Obsessed | We Are One Team | Win-Win Partnerships

Open Farm values diversity in its workforce and encourages applications from all qualified individuals. Applicants requiring a disability-related accommodation at any stage of Open Farm'srecruitment process should contact [e-mail]. As required by legislation, Open Farm will consult with applications requesting such an accommodation to ensure that Open Farm's recruitment processtakes into accounttheir accessibility needs.