People Operations Associate (Temporary, Full-time)

Hopper; Ontario; On-site; CAD 50,000 - 80,000; Full time

Job summary

An innovative firm is looking for a People Operations Associate to join their global team. This role is perfect for someone passionate about enhancing the employee experience, with expertise in Canadian HR practices and benefits. You'll be responsible for supporting onboarding processes, managing employee records, and liaising with external vendors to ensure a smooth operational flow. This exciting opportunity allows you to work collaboratively across multiple time zones, contributing to HR projects and process improvements. If you're ready to make an impact in a dynamic environment, this role is for you!

Qualifications

• 2+ years of HR or People Ops experience in a global environment.
• Strong organizational and documentation skills with attention to detail.
• Familiarity with Canadian employment regulations and benefits.

Responsibilities

• Assist in onboarding/offboarding and maintain employee records.
• Act as liaison for EOR partners and manage employee lifecycle activities.
• Serve as first point of contact for mobility-related inquiries.

Skills

HR Experience

Employee Benefits Knowledge

EOR Management

Organizational Skills

Communication Skills

Attention to Detail

Familiarity with HRIS

Interpersonal Skills

Tools

BambooHR

Slack

Jira

Google Workspace

Job description

About the job
Hopper is seeking a People Operations Associate for a 9-month contract to support our global People Operations team. This role is ideal for someone with Canadian HR and benefits expertise, familiarity with EOR or international employment practices, and a passion for employee experience. You'll handle day-to-day employee inquiries, collaborate with external vendors, and contribute to process improvement initiatives. Reporting to the Head of People Operations, you'll work closely with Payroll, Finance, IT, and global vendors to ensure smooth and compliant operations across Canada, the UK, and Israel.

What would your day-to-day look like

• Employment & Benefits Support (Canada, UK, Israel):

  • Assist in onboarding and offboarding processes.

  • Maintain accurate employee records and documentation in compliance with local laws.

  • Provide first-line support for benefits queries and liaise with local providers.

  • Support the administration and communication of country-specific benefit programs (e.g., healthcare, pensions, leave entitlements).

• EOR (Employer of Record) Support:

  • Act as the liaison between Hopper and EOR partners to manage EOR employee lifecycle activities.

  • Ensure timely onboarding, payroll coordination, and benefits enrollment for EOR employees.

• Employee Mobility & Query Intake:

  • Serve as the first point of contact for mobility-related questions (e.g., relocation, short-term travel, work permits).

  • Triage mobility inquiries to the appropriate teams.

  • Track and support immigration compliance for current employees.

  • Maintain documentation and logs of mobility requests and statuses.

• General People Ops Support:

  • Partner with People team members to support HR projects and process improvements as needed.

  • Assist in HRIS data entry/updates, audits, and report generation.

  • Ensure process documentation is up-to-date and accessible.

The ideal candidate has

• 2+ years of experience in HR, People Ops, or a similar role, preferably in a global or distributed environment.

• Familiarity with employment regulations and benefits programs in Canada.

• Experience working with or managing EOR providers is a plus.

• Strong organizational and documentation skills with attention to detail.

• Excellent interpersonal and communication skills.

• Comfortable working across multiple time zones and cultures.

• Experience with HRIS tools (BambooHR) and collaboration platforms (e.g., Slack, Jira, Google Workspace).

• Previous experience in a startup or high-growth tech environment.

• Exposure to international mobility or immigration processes.

Other relevant details

• Contract period: June or July 2025 through February 2026

• Employment type: Temporary, Full-time (40 hours per week)