People & Culture Functional Analyst

Tobermory; Vancouver; On-site; CAD 71,000 - 94,000; Full time

Job summary

lululemon in Vancouver, BC seeks a People & Culture Functional Analyst (Workday) to act as a P&C SME for compensation configuration, testing, and deployment.

You will drive onboarding-related processes, collaborate with HR policy teams, produce docs and training materials, and optimize core People systems while ensuring data integrity and timely reporting.

Qualifications

• 3+ years of HR Operations experience as HR Analyst or similar.
• Deep SME in advanced Workday compensation configuration incl. merit, bonus, stock cycles.
• Knowledge of Workday processes incl. onboarding, job changes, leaves, one-time payments, terminations.
• Moderate knowledge of ServiceNow; ability to create knowledge-based articles.
• Strong requirements management: elicitation, scoping, prioritization, risk/issue mgmt.
• Working knowledge of Jira & Confluence.
• Strong analytical and problem-solving skills with data interpretation.
• Experience using Agile and waterfall delivery methods.
• Experience identifying, analyzing and resolving issues from audits and testing.
• Ability to manage multiple streams and meet tight deadlines.
• Excellent written and verbal communication skills.
• Highly organized, detail-oriented, analytical thinker.
• Confident in creating and delivering training sessions and comms.
• Enjoy process improvement and optimization initiatives.
• Shows personal responsibility, accountability, and initiative.
• Entrepreneurial mindset with innovative problem-solving.
• Honesty, professionalism and kindness in interactions.
• Confidence and courage in addressing challenges.
• Builds trusting relationships and fosters a positive work environment.
• Legally authorized to work in Canada.

Responsibilities

• Act as technical P&C SME for Workday compensation setup and deployment.
• Support configuration, testing, and deployment of year-end and mid-year compensation cycles.
• Manage digital enhancement requests via intake/prioritization process.
• Translate business requirements into functional requirements reflecting Workday capabilities.
• Conduct root cause analysis and provide solution recommendations.
• Collaborate with People Technology teams to align with HR policies.
• Create and maintain systems configuration requirement documents.
• Communicate cross-pillar dependencies to managers and IT teams to mitigate risks.
• Create/update knowledge base articles, job aids, and training materials.
• Create reports and conduct data audits to improve data quality.
• Identify opportunities to optimize people systems (data, processes, functionality).
• Perform vendor management activities: ticket escalation, issue logs, etc.
• Coach/train People Experience Centre team members for ticket support.
• Support P&C partners with training and day-to-day questions.
• Resolve ServiceNow and Workday inbox escalations and troubleshoot issues.

Skills

HR Operations

Advanced compensation

Workday processes

Requirements management

Analytical thinking

Communication

Training delivery

Process improvement

Entrepreneurial spirit

Collaboration

Tools

Workday

ServiceNow

Jira

Confluence

Job description

lululemon is located at Vancouver, BC. The company is currently looking for applications for the role of People & Culture Functional Analyst. We are seeking a self-disciplined individual with exceptional interpersonal skills. The chosen applicant will be required to join and begin their duties as soon as possible. This is a full-time employment opportunity.

Employer Name: lululemon
Position: People & Culture Functional Analyst | Workday
Salary: $71,400-$93,800 annually
Employment type: Full-time
Location: Vancouver, BC

• The candidate will act as a technical P&C subject matter expert for new and recurring initiatives to ensure seamless and timely delivery within Workday, specifically related to core and advanced compensation setup, including intake, analysis, prioritization, deployment planning, testing, tracking, progress reporting, and implementation.
• The candidate will support the configuration, testing, and deployment of year-end and mid-year compensation cycles in Workday.
• The candidate is required to manage requests for digital enhancements from cross-functional stakeholders through an established intake and prioritization process.
• The candidate will translate business requirements into functional requirements and influence requirements to reflect Workday capabilities.
• The candidate will conduct root cause analysis and research to provide solution recommendations to peers and stakeholders.
• The candidate is required to collaborate with People Technology teams to support solution configuration in accordance with HR policies and procedures.
• The candidate will create and maintain systems configuration requirement documents pertaining to new or changing functionality.
• The candidate will communicate cross-pillar dependencies to the P&C Systems Manager, Scrum Leads, peer Functional Analysts, and IT People Systems team to mitigate risks in downstream systems.
• The candidate will create and update knowledge base articles, job aids, and training materials to support change management resulting from system or process changes.
• The candidate will create reports and conduct regular data audits to mitigate data quality issues within the core system of record.
• The candidate will identify opportunities to optimize people systems, including data, processes, and functionality.
• The candidate will perform vendor management activities including ticket escalation, reproducing system errors, and maintaining issue logs.
• The candidate will coach and train People Experience Centre team members to ensure they can confidently support the business with ticket requests.
• The candidate will support P&C partners and stakeholders with training and day-to-day questions and answers.
• The candidate will resolve ServiceNow and Workday inbox ticket escalations and troubleshoot issues as needed.

Job Requirements

• The candidate must have 3+ years of experience working in HR Operations as an HR Analyst or in a similar role.
• The candidate must possess deep subject matter expertise in advanced compensation configuration within Workday, including experience supporting annual merit, bonus, and stock compensation cycles.
• The candidate must have knowledge of Workday business processes including onboarding, job changes, leave of absence requests, one-time payments, and terminations.
• The candidate must have moderate knowledge of ServiceNow and experience creating knowledge-based articles.
• The candidate must possess strong requirements management skills, including elicitation, scoping, prioritization, and risk and issue management.
• The candidate must possess working knowledge of Jira and Confluence platforms.
• The candidate must possess strong analytical and problem-solving skills with the ability to interpret complex data.
• The candidate must have experience working in both Agile and waterfall delivery methodologies.
• The candidate must have experience identifying, analyzing, and resolving issues identified through audits and testing activities.
• The candidate must have the ability to manage multiple concurrent streams of work and meet tight deadlines.
• The candidate must possess excellent written and verbal communication skills when interacting with internal stakeholders and external vendors.
• The candidate must be highly organized, detail oriented, and possess strong analytical thinking skills.
• The candidate must be confident creating and delivering training sessions and communications materials.
• The candidate must enjoy identifying and executing process improvement strategies.
• The candidate must demonstrate personal responsibility and accountability in all aspects of work and decision-making.
• The candidate must possess an entrepreneurial spirit and continuously seek innovative ways to achieve strong results.
• The candidate must communicate with honesty, professionalism, and kindness in all workplace interactions.
• The candidate must demonstrate confidence and courage when addressing challenges and pursuing opportunities for success.
• The candidate must foster connection by building trusting and positive working relationships with others.
• The candidate must contribute to a positive and enjoyable work environment while maintaining professionalism.
• The candidate must be legally authorized to work in Canada for this role.

Work conditions

• The candidate will be required to work onsite a minimum of four days per week to support in-person collaboration and team connectivity.