HR Manager

Redwood Software; Markham; On-site; CAD 93,000 - 117,000; Full time

Job summary

Redwood Software is seeking a People Business Partner to partner with senior leaders and shape a forward-looking talent strategy. You will leverage AI-enabled insights to guide workforce decisions, design org models, and drive high-impact initiatives across the business.

In this role, you will champion AI literacy, lead data-driven performance programs, and collaborate with R&D and finance to align people plans with ambitious company goals.

Qualifications

• Bachelor’s degree in HR, Business, or a technical field.
• Proven AI curiosity; early adopters of tools like ChatGPT, Claude, or Midjourney.
• Business-first mindset with experience supporting R&D and Finance metrics.
• Strong data fluency to analyze and present data for senior leadership.
• SaaS/tech DNA in high-growth SaaS environments.

Responsibilities

• Partner with senior leaders to build a forward-looking talent strategy aligned with business goals.
• Lead org design, headcount modeling, and capacity forecasting to guide decisions.
• Champion AI literacy and enablement across teams, ensuring managers leverage automation tools.
• Lead intelligent performance programs and succession planning using data-driven insights.
• Drive engagement and employee relations using data synthesis and analytics to inform leadership.

Skills

Data fluency

SaaS/Tech DNA

Business-first mindset

AI literacy curiosity

Education

Bachelor’s degree in HR, Business, or a technical field

Tools

ChatGPT

Claude

Midjourney

Job description

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

As a People Business Partner (PBP) at Redwood, you won’t just advise the business — you’ll help redefine how work gets done. Operating at the intersection of AI curiosity and sharp business acumen, you’ll partner with senior leaders to build a forward-thinking talent strategy that outpaces the market. From algorithmic org design and AI-first enablement to precision talent management and data-driven employee relations, you’ll use advanced analytics and intelligent automation to elevate decision-making, accelerate performance, and shape a workforce built for the future.

Strategic Partnership

• Talent Strategy: Partner with the CFO and R&D leaders to develop people strategies that align with aggressive business goals.
• Org & Workforce Modeling: Use headcount modeling, span/layer analysis, and capacity forecasting to guide org design decisions.
• AI Literacy Advocacy: Champion a culture of "AI First," ensuring managers understand how to augment their teams with automated workflows, and build/utilize the tools available to them.

Precision Talent Management

• Intelligent Performance: Lead the performance lifecycle using data-driven insights to identify high-potential employees and succession risks.
• Upskilling for the AI Era: Facilitate development programs focused on AI literacy, prompt engineering, and digital fluency.
• Feedback Loops: Lead the analysis of Engagement Survey results, stay interview data, mobility, and various other data points to provide your client group with a holistic view of their org’s health.

Data-Driven Employee Relations & Ops

• Advisor: Serve as a trusted advisor, utilizing HR data to resolve complex issues with objective, evidence-based recommendations.
• Augmented Insights: Analyze HR data to identify hidden trends and provide "Next-Best-Action" insights to leadership.

AI in Action

• Workflow Automation: You will "Work the Problem" by using AI to automate repetitive HR tasks (like initial ER documentation or policy FAQs) to free up time for high-value strategic coaching.
• Data Synthesis: You will use Large Language Models (LLMs) to synthesize massive amounts of qualitative feedback from surveys into concise executive summaries for the C-Suite.
• Content Generation: You will leverage AI to draft personalized development plans, job descriptions, and internal communications, ensuring they align with Redwood’s tone of voice.

YOUR EXPERIENCE

• Education: Bachelor’s degree in HR, Business, or a technical field.
• The "Future" Factor: Proven AI Curiosity; you are an early adopter of tools like ChatGPT, Claude, or Midjourney to enhance your personal productivity.
• Business-First Mindset: Experience supporting R&D and Finance departments where you were measured by business outcomes, not just HR metrics.
• Data Fluency: Advanced ability to collect, analyze, and present data to influence senior-level decisions.
• SaaS/Tech DNA: Experience in high-growth SaaS environments; you understand the "speed of software".

Pay Transparency: The typical base salary range for this position is CAD $93,000 - $117,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. Final compensation will be determined based on the candidate's skills, experience, and relevant qualifications.

AI Transparency Disclosure: As part of our commitment to hiring transparency and in compliance with Ontario law, please be advised that we utilize artificial intelligence (AI) tools during our interview process. Specifically, we may use an AI-enabled notetaking assistant to help capture and summarize interview discussions. This tool is used solely to assist our hiring team in summarizing candidate information; all final hiring and selection decisions are made exclusively by individuals on the hiring team.