Pension Outsourcing Analyst – Intern Conversion Only

Jobtailor; Toronto; On-site; CAD 65,000 - 90,000; Full time

Job summary

Jobtailor in Toronto, Canada is seeking a detail-oriented pension administrator to support defined benefit plans, perform benefit calculations, annual data updates, and prepare pension benefit statements.

You will collaborate with WTW plan administrators, actuaries, and client service teams, maintain accurate documentation, and respond to client inquiries while upholding government regulations.

Qualifications

• Bachelor's or Master's degree with strong quantitative coursework and academic record.
• Strong mathematical and analytical skills.
• Experience showing technical and/or client service abilities.
• Problem-solving skills with solutions that meet client standards.
• Ability to work independently and in a close-knit team.
• Strong written and verbal communication skills.
• Ability to interact with colleagues at all levels.
• Excellent MS Office skills, especially Excel.
• Attention to detail.
• Completed Summer 2026 Pension Outsourcing internship with WTW.
• Bilingual in French and English.
• No visa sponsorship offered.

Responsibilities

• Provide general administration support and pension administration tasks for clients' defined benefit plans.
• Perform routine and recurring plan administration tasks, including benefit calculations, annual data updates, and pension benefits statements.
• Collaborate with WTW plan administrators, actuaries, and the client service delivery team.
• Understand plan designs, including benefit formulas, options, and eligibility.
• Update documentation materials, work papers, and audit trails.
• Use Professional Excellence tools and concepts to support efficient, quality service delivery.
• Serve as a contact for clients' human resources personnel.
• Administer plans according to plan documents and government regulations.
• Participate in team meetings and training activities.
• Maintain accountability for agreements and commitments.
• Maintain complete and accurate case notes.
• Complete special projects as needed.
• Answer client questions, resolve issues, and complete projects.

Skills

Pension Administration

Benefit Calculations

Data Updates

Pension Benefits Statements

Microsoft Excel

Education

Bachelor's or Master's in mathematics, statistics, finance

Tools

Professional Excellence Tools

Microsoft Excel

Job description

• Provide general administration support and pension administration tasks for clients' defined benefit plans
• Perform routine and recurring plan administration tasks, including benefit calculations, annual data updates, and pension benefits statements
• Collaborate with WTW plan administrators, actuaries, and the client service delivery team
• Understand plan designs, including benefit formulas, options, and eligibility
• Update documentation materials, work papers, and audit trails
• Use Professional Excellence tools and concepts to support efficient, quality service delivery
• Serve as a contact for clients' human resources personnel
• Administer plans according to plan documents and government regulations
• Participate in team meetings and training activities
• Maintain accountability for agreements and commitments
• Maintain complete and accurate case notes
• Complete special projects as needed
• Answer client questions, resolve issues, and complete projects

Requirements

• Bachelor's or Master's degree in mathematics, statistics, finance or another major with significant quantitative course work, with a strong academic record
• Solid mathematical and analytical skills
• Work experience demonstrating strong technical and/or client service skills
• Ability to solve problems and share solutions to exceed client standards
• Ability to work independently and cooperatively in a close team environment
• Strong written and verbal communication skills
• Ability to interact with colleagues at all levels
• Excellent Microsoft Office skills, particularly in Excel
• Strong attention to detail
• Completed Summer 2026 Pension Outsourcing internship with WTW
• Bilingualism in French and English required
• Employment-based non-immigrant visa sponsorship and/or assistance is not offered

Core Competencies

Demonstrates strong mathematical and analytical skills essential for pension administration, including benefit calculations and compliance with government regulations. Proficient in client service delivery and effective communication, with a focus on maintaining accurate documentation and resolving client inquiries.

Highest-signal resume keywords

• Pension Administration
• Mathematical Skills
• Analytical Skills
• Client Service Skills
• Bilingualism in French and English

ATS Optimization Keywords

Hard Skills

• Benefit Calculations
• Data Updates
• Pension Benefits Statements
• Microsoft Excel
• Plan Design Understanding

Soft Skills

• Problem Solving
• Attention to Detail
• Written Communication
• Verbal Communication
• Team Collaboration

Industry Keywords

• Defined Benefit Plans
• Plan Administration
• Government Regulations
• Audit Trails
• Client Interaction

Tools & Technologies

• Professional Excellence Tools