Pension Analyst, Operational Acceptance Testing (Contract until December 2027)

CAAT Pension Plan; Toronto; On-site; CAD 82,000 - 96,000; Full time

Benefits offered by this job

Total Rewards program and robust ben​e

Competitive compensation and pension

Flexible work arrangements

Career growth opportunities

Job summary

CAAT Pension Plan in Toronto is seeking a Pension Analyst, Operational Acceptance Testing to ensure QA readiness for pension administration tools, systems, and processes before deployment. You will conduct UAT, validate defects with IT, document issues, and support improvements while ensuring compliance with plan rules and legislation.

This fixed-term role ends December 3, 2027, with a target salary range of 81,700–96,000 CAD and a comprehensive benefits package.

Qualifications

• Three or more years of experience in MEPP, public-sector pension administration, or pension outsourcing.
• Hands-on testing, documenting system changes, quality reviews, and defect analysis.
• Strong analytical and problem-solving skills with attention to detail.

Responsibilities

• Conduct User Acceptance Testing (UAT) with test matrices and scenarios.
• Collaborate with IT to investigate, validate, resolve, and re-test defects.
• Identify and analyze issues related to system processes and functionality.
• Support process improvements and change management across pension teams.
• Provide ongoing operational support for system updates and new features.

Skills

UAT testing

Test planning & execution

Analytical thinking

Data interpretation

Communication

Team collaboration

Education

College diploma or University degree

Pension domain knowledge (MEPP/public-sector)

Tools

SQL

Power BI

Excel

Job description

At CAAT, we’re passionate about what we do. And it shows!

Here, you’ll find a cultural spark in everything we do – from the way we partner with members and employers, to the way we work, collaborate, and grow. It doesn’t just feel different at CAAT. It is different. We’re one of the fastest-growing pensions in the country for a reason. We challenge the status quo, making a real impact on the hundreds of employers we serve – from education institutions to major corporations and household brands. And we’re just getting started. Driven by core values and a shared purpose, we’re fierce champions for better retirement security, known for our can-do culture where everyone plays a role in bringing our vision to life. If this sounds like a fit, we’d love you to be a part of it.

About the Role:

We are seeking a Pension Analyst, Operational Acceptance Testing to support rigorous quality assurance, testing, and readiness activities across pension administration operations. This role ensures that tools, systems, and processes meet defined operational, legislative, and service standards prior to deployment. It is responsible for conducting detailed assessments, analyzing defects, and supporting the smooth rollout of new systems, processes, and enhancements.

Please note: This role is a fixed-term position with an end date of December 3, 2027.

As the Newest Member of our Team, You’ll:

• Conduct User Acceptance Testing (UAT), including developing test matrices, defining test scenarios, executing test cases, and analyzing test results.
• Collaborate with IT to investigate, validate, resolve, and re-test system defects.
• Identify, document, and analyze issues related to system processes and functionality.
• Support process improvements and facilitate change across pension administration teams.
• Provide ongoing operational support related to system updates, process changes, and new functionalities.
• Lead or support training activities for system or process changes.
• Collaborate with cross-functional teams, including Member Services, Employer Services, and IT, to strengthen quality assurance and operational readiness.
• Conduct quality inspections on pension processes to identify gaps, root causes, risks, and ensure alignment with plan rules, legislation, and compliance obligations.

To Succeed, You Bring:

• College diploma or university degree, with three (3) plus years of experience in MEPP, public‑sector pension administration, or pension outsourcing.
• Experience with pension administration processes, plan texts, legislation, and system operations.
• Hands‑on experience in testing, documenting system changes, quality reviews, and defect analysis.
• Strong analytical, problem‑solving, and mathematical skills, with high attention to detail.
• Ability to collect, synthesize, analyze, and interpret data to form sound conclusions.
• Clear written and verbal communication skills, able to explain technical concepts to non‑technical stakeholders.
• Proficiency in Microsoft Excel; SQL or Power BI experience is an asset.
• Excellent judgment, time management, and ability to perform under tight deadlines.
• Collaborative mindset with the ability to build strong working relationships.
• PPAC, CEBS, CBP, PMP, Six Sigma, or Agile certifications are considered assets.

The target hiring salary for this position is $81,700 - $96,000. Placement within our salary range will be based on factors such as internal equity, market conditions, and the candidate’s experience, skills, and qualifications relevant to the role.

At CAAT, we believe innovation, passion, and purpose are ingredients for a great work environment. We’re incredibly proud of our people and the remarkable impact they have as catalysts for change. We’re committed to attracting and keeping great talent, which means competitive compensation, exceptional benefits, and an environment where people can grow and thrive. When you work with CAAT, you’ll enjoy:

• Opportunities to Build a Better You: We never stand still. As we grow, so do you. Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.
• Comprehensive & Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical, mental, and financial wellness. From flexible work arrangements, comprehensive benefits to wellness incentives, and a defined benefit pension plan – we have you covered.
• A Place to Collaborate and Win: We’ve built a lively environment where creativity and open communication thrive. It’s why we’re consistently recognized as one of Canada’s Most Admired Corporate Cultures, one of Greater Toronto’s Top Employers, and one of the Best Places to Work.
• Work that Truly Matters. You’re giving Canadians the opportunity for better retirement security, and organizations the chance to do more.

If you believe that Canadians deserve a future where a secure lifetime retirement income contributes to their financial and overall well-being, then CAAT could be the right fit for you. Start your journey with us today.

Learn more about us by visiting www.caatpension.ca/careers

No artificial intelligence tools are used to screen, assess, or select applicants for this position. Artificial intelligence tools may be used to help recruiters identify potential candidates on external platforms. All hiring decisions are made by human reviewers.

Diversity, Equity, Inclusion, and Belonging (DEIB):

DEIB at CAAT means we respect and value the broadest range of experiences, geographies, gender, ethnicities, backgrounds, and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best, professional, authentic, selves to work.

CAAT Pension Plan is an equal opportunity employer, and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact us at [e-mail] or call Human Resources at 416-673-9000 for assistance.

Vacancy:

This posting is for an existing vacancy