Pega QA

Virtusa Corporation; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

Virtusa Corporation is hiring a Senior QA Analyst in Toronto to lead end-to-end QA for Pega Smart Dispute projects. You will drive test design, execution, and validation across dispute lifecycles and payment workflows.

You'll perform backend and integration testing with REST/SOAP APIs, ensure card network compliance, and manage defects in Jira/ALM/Azure DevOps within an Agile team.

Qualifications

• 7–10 years of QA experience in financial services or payments domain.
• Experience testing Pega Smart Dispute applications and dispute lifecycle workflows.
• Strong knowledge of QA methodologies, defect tracking, and test planning.

Responsibilities

• Design, develop, and execute comprehensive test plans, scenarios and scripts for Pega implementations.
• Validate dispute case management workflows, rule evaluations, and card network compliance (Visa, Mastercard, Amex).
• Perform backend and integration testing using REST/SOAP APIs to verify data flow between systems.
• Identify, document, track, and verify defects using Jira/ALM/Azure DevOps.
• Collaborate with developers, business analysts and product owners in an Agile environment.

Skills

Pega Smart Dispute Testing

Fraud Framework Testing

Payment Processing Knowledge

RESTful API Testing

Defect Management Tools

SQL & Database Validation

Agile Collaboration

Tools

Jira

HP ALM

Azure DevOps

Job description

Job Summary

We are seeking a Senior QA Analyst with over 7 years of experience in quality assurance, specializing in testing Pega Smart Dispute applications and credit/debit card dispute resolution workflows. The ideal candidate will be responsible for end-to-end test execution, functional validation, and payment network compliance across complex dispute and chargeback lifecycles.

Job Requirements

Job Title: Senior QA Analyst

Location: PCS CA~TORONTO

Years of Experience: 7-10 Years

Responsibilities

• Design, develop, and execute comprehensive test plans, test scenarios, and test scripts for Pega Smart Dispute implementations.


• Validate complex dispute case management workflows, rule evaluations, accounting entries, and card network compliance (Visa, Mastercard, Amex).


• Perform backend and integration testing using REST/SOAP APIs to verify data flow between Pega, core banking systems, and payment processors.


• Identify, document, track, and verify software defects using defect management tools like Jira or HP ALM.


• Collaborate with Pega developers, business analysts, and product owners in an Agile environment to ensure requirement coverage and issue resolution.

Mandatory Skills

• Pega Smart Dispute & Fraud Framework Testing


• Payment Processing & Chargeback Domain Knowledge


• Hands-on experience with RESTful API development and batch file-based interfaces


• Software Test Execution & Defect Management (Jira, ALM, Azure DevOps)


• SQL & Database Validation

Preferred Skills

• Basic familiarity with Git, CI/CD pipelines, and GitHub Copilot for defect investigation


• Familiarity with Test Automation frameworks (Selenium, Tosca, or Pega Scenario Testing)

Qualifications

Must possess a strong understanding of QA methodologies and best practices, with a proven track record in the financial services domain, particularly in dispute resolution processes.