Peer Supporter - RAAM and Digital Front Door (DFD)

Stonehenge Therapeutic Community; Guelph; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Enhanced vacation

Wellness days

RRSP matching

Health and dental benefits

Professional development

Job summary

Stonehenge Therapeutic Community is hiring a Peer Supporter to join the RAAM program in Guelph. You will use your lived recovery experience to build peer connections with program participants and support a harm-reduction, recovery-oriented care approach.

You will work with a multidisciplinary team delivering practical and emotional supports within the RAAM framework and Digital Front Door, contributing to clinic flow and patient engagement.

Qualifications

• Lived experience of substance use and recovery required; mental health recovery an asset.
• Post-secondary education in addictions, social services or related field.
• Experience providing support to individuals experiencing addiction / concurrent disorders.
• Front line experience providing crisis intervention and management, outreach services, and community-based supports.
• In depth knowledge of services available in the Waterloo Wellington Region.
• Valid G Driver’s License (G2 level or greater); reliable vehicle and willing to transport clients.
• Proof from Insurance provider of 1) at least $2 million in general liability and 2) declared scope of vehicle use to Insurance provider.
• Standard First Aid/CPR Level C
• CSC Clearance conducted by PWGS Canada
• Flexible schedule; some evenings may be required
• Travel throughout Waterloo Wellington may be required

Responsibilities

• Providing Peer Support for patients in the RAAM clinics, including Digital Front Door.
• Providing supportive engagement when clients arrive and are waiting at the clinic and throughout the consultation process.
• Working closely with the multi-disciplinary team to support effective clinic flow.
• Advocating on behalf of community residents to enhance access to service.
• Contributing to program reporting and development activities including evaluation and data collection.

Skills

Lived experience

Crisis intervention

Advocacy

Community-based supports

Education

Post-secondary education in addictions or social services

Job description

Stonehenge Therapeutic Community provides a range of residential and community-based treatment services to individuals struggling with addiction and concurrent mental health issues. Our agency is committed to taking the journey together and supporting those with whom we work to grow, thrive, and contribute to society.

About the Role:

This role will work with the Rapid Access Addiction Medicine (RAAM) Program, including Digital Front Door, to deliver support in a manner that is consistent with emerging best practice, and that reflects key principles of the harm-reduction and recovery-oriented approaches to care. Overall, the Peer Supporter will engage in purposeful and deliberate sharing of their own personal lived experience of addiction/ mental health recovery to facilitate the development of strong, peer support connections with program participants.

The Rapid Access Addiction Medicine (RAAM) Program is a specialized medical clinic that works with patients of all ages to address health concerns related to substance use. The Peer Supporter will play a vital role as a member of our multi-disciplinary teams by offering a range of practical and emotional supports within the RAAM framework and program parameters from the perspective of their lived experience and embodying a sense of hope and possibility for the future.

Role Type: Full Time, Permanent

Number of Positions Available: 1

Location: Guelph-Wellington

Hours: Days, Monday - Friday

Why Work for Stonehenge?

• Enhanced vacation offered to all staff
• Paid Wellness days
  RRSP matching plan
• Health and dental benefits (no employee co-pay)
• Personal and professional development opportunities

Qualifications:

• Lived experience of substance use and recovery required; mental health recovery an asset
• Post-secondary education in addictions, social services or related field
• Experience providing support to individuals experiencing addiction / concurrent disorders
• Front line experience providing crisis intervention and management, outreach services, and community-based supports
• In depth knowledge and understanding of services available in the Waterloo Wellington Region
• Valid G Driver’s License (G2 level or greater); Reliable vehicle and willing to transport clients
• Proof from Insurance provider of 1) at least $2 million in general liability and 2) have declared scope of vehicle use to Insurance provider
• Standard First Aid/CPR Level C
• CSC Clearance conducted by PWGS Canada
• Flexible schedule as required to support program delivery; Some evening work may be required on an occasional basis
• Travel throughout Waterloo Wellington may be required

Role Overview:

Direct Client Support - Rapid Access Addiction Medicine (RAAM) Program and Digital Front Door:

• Providing Peer Support for the patients of the RAAM clinics, including Digital Front Door
• Providing supportive engagement when clients arrive and are waiting at the clinic and/or throughout the consultation process, as required
• Working closely with the multi-disciplinary team to support effective clinic flow

Collaboration and Capacity Building

• Working closely with multi-disciplinary teams to support effective clinic flow and client support
• Advocating on behalf of community residents, as appropriate, with other community service providers to enhance access to service

Documentation and Administration

• Participating in program reporting and development activities as required including program evaluation, data collection and input, process improvement, etc.
• Contributing to ongoing program and peer role development work

Applications will be accepted until October 26, 2026at 4pm. We look forward to meeting you!

Stonehenge Therapeutic Community accommodates the needs of applicants throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and Human Rights legislation. Should you require it, accommodation can be made at any point, upon request.

Stonehenge Therapeutic Community recognizes that diversity strengthens our community. We are committed to promoting diversity, equity, and inclusion in our workforce. We believe in equitable opportunities for all and encourage cultural diversity as part of the recruitment and selection processes. We welcome applications from qualified individuals from diverse backgrounds, experiences, abilities, and perspectives to enrich our collective growth and learning.