Peer Support Worker – Calgary Downtown

MCG Careers; Calgary; Hybrid; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Staff wellness initiatives

35-hour work week

Christmas bonus days

Summer scheduling

Early closure on long weekends

Flexible hours

Job summary

MCG Careers in Calgary is seeking a Peer Support Worker to provide trauma-informed mentorship to Job Seekers facing barriers such as mental health challenges, addiction, or unemployment. The role involves co-facilitating Peer Cafés with the Service Navigator and supporting motivation and goals, while building trusting, non-judgmental relationships.

Qualified applicants will bring lived experience and training in mentorship, coaching, or community engagement, with a strong commitment to advocacy

Qualifications

• Experience with mentorship, coaching, peer support or community engagement.
• Trauma-informed and culturally safe practices.
• Relationship-based approach to promote emotional safety, trust and empowerment.
• Strong commitment to advocacy and inclusion.

Responsibilities

• Provide trauma-informed, lived-experience-based mentorship to Job Seekers facing barriers.
• Co-facilitate bi-weekly Peer Cafés with the Service Navigator on topics.
• Support motivation and goal setting for clients.
• Establish trusting, respectful relationships with Job Seekers.
• Share personal lived experience appropriately to support Job Seekers.
• Provide mentorship in 1:1 or group peer interactions.
• Promote wellness, resilience and harm-reduction practices.
• Observe changes in participant well-being and report them.

Skills

Peer support

Mentorship

Communication

Trauma-informed care

Advocacy

Inclusion

Tools

Computer literacy

Job description

Imagine working in a role that allows you to positively impact the lives of Albertans every single day. At MCG careers, we inspire individuals and change lives through innovative programs and client support.

MCG Careers has provided services to unemployed Albertans since 1989. We utilize current career development techniques to assist individuals with successful employment preparation, job placement, training on the job, workshops, and skill training programs.

MCG Careers is currently seeking an enthusiastic individual to join our E6 Initiative team in Calgary Downtown as a Peer Support Worker.

What We Offer:
At MCG Careers, we recognize and celebrate the strengths of our team members by offering staff wellness initiatives, a 35-hour work week, Christmas bonus days, summer scheduling, early closure on long weekends, and flexible hours for employees with two years of service. Our dedicated staff enables us to deliver our programs with a solid commitment to our clients and provide the best service to assist all Albertans.

Who You Are:

• Community-centred and equity-focused – committed to advancing access, inclusion, and culturally-responsive services
• Collaborative relationship-builder – able to work effectively with Job Seekers, team members, community partners, and government agencies
• Adaptable and solution-oriented – able to manage competing priorities while maintaining focus on client-centred care
• A strong communicator – you can tailor your approach to the individual
• A passionate educator – you bring enthusiasm and dedication to the classroom or workshop

What You’ll Bring:

• Personal insight into barriers such as disability, mental health, addictions, or justice involvement
• Training in mentorship, coaching, peer support, or community engagement, using trauma-informed and culturally safe practices
• Demonstrated ability to use a relationship-based approach to promote emotional safety, trust, and empowerment with Job Seekers
• Strong commitment to advocacy and inclusion
• Knowledge of community resources
• Demonstrated practice of trauma-informed care principles
• Clear understanding of professional boundaries and ethical practices
• Computer literacy with good knowledge of the Internet and job sites

What You’ll Do:

• Provide trauma-informed, lived-experience-based mentorship to Job Seekers facing barriers such as mental health challenges, substance use recovery, and long-term unemployment
• Co-facilitate bi-weekly Peer Cafés with the Service Navigator, on various topics
• Serve as a visible example that recovery and employment success are achievable, while supporting motivation and goal setting
• Establish trusting, respectful, and non-judgmental relationships with Job Seekers
• Share personal lived experience appropriately to support Job Seekers
• Provide mentorship and encouragement in 1:1 or group-based peer interactions
• Promote wellness, resilience, and harm-reduction practices
• Observe and report changes in participant well-being while maintaining appropriate boundaries
• Respond appropriately to crisis situations by following established protocols and making referrals as needed
• Support participants in accessing community resources, services, and supports
• Collaborate with interdisciplinary teams, community partners, and service providers

About the E6 Initiative:

TheE6 Initiative (Engage-Encourage-Educate-Empower-Employ-Enrich) is an innovative service that empowers individuals with mental health disabilities to engage in the labour market. Participants work closely with a dedicated job coach to develop mental health management strategies, build essential employment skills, and receive personalized job search coaching.

The E6 Initiative also supports employers in inclusive hiring practices.

No phone calls please. We thank all applicants for their interest, however only those candidates selected for an interview will be contacted.

For additional information on our organization and other open positions, please visit us at: www.mcgcareers.com

Job Types: Full-time, Permanent

• Dental care
• Employee assistance program
• Extended health care
• Wellness program
• On-site parking

Schedule: Monday to Friday