Payroll Coordinator

Intrahealth; Vancouver; On-site; CAD 60,000 - 75,000; Full time

Job summary

WELL Health Technologies is seeking a detail-oriented and service-focused Bilingual Payroll & HR Coordinator to support payroll operations for Quebec (QC) and broader Canada. This role requires fluency in English and French, strong organizational skills, and confidentiality.

The position involves end-to-end payroll processing, onboarding support, maintaining records, and ensuring compliance with payroll legislation.

Qualifications

• Bilingual in English and French with strong communication skills.
• 5+ years of payroll and HR experience in a multi-provincial setting.
• Knowledge of Quebec payroll legislation and best practices.
• Experience with ADP or similar payroll systems is an asset.

Responsibilities

• Process end-to-end payroll for QC employees and ensure on-time payments.
• Manage onboarding activities, payroll setup, and data entry.
• Maintain payroll records with accuracy and confidentiality.
• Ensure compliance with federal and provincial payroll laws.
• Support year-end activities including T4 and RL-1 where applicable.
• Collaborate with HR and Finance to resolve payroll issues.

Skills

Bilingual English/French

Payroll & HR experience

Excel skills

Communication skills

Education

PCP designation preferred

Tools

ADP or similar payroll systems

Job description

Position: Bilingual Payroll & HR Coordinator
Entity: WELL Health Technologies
Job Type: Full-Time
Location: Remote - Quebec or Vancouver
Total Compensation Range: Competitive; $60,000 - $75,000 CAD based on experience

About the Company

WELL Health is an innovative technology enabled healthcare company whose overarching objective is to positively impact health outcomes, by leveraging technology to empower and support healthcare practitioners and their patients. WELL has built an innovative practitioner enablement platform that includes comprehensive end to end practice management tools inclusive of virtual care and digital patient engagement capabilities as well as Electronic Medical Records (EMR), Revenue Cycle Management (RCM) and data protection services. WELL, uses this platform to power healthcare practitioners both inside and outside of WELL's own omni-channel patient services offerings. WELL, owns and operates Canada's largest network of outpatient medical clinics serving primary and specialized healthcare services and is the provider of a leading multi-national multi-disciplinary telehealth offering. WELL, is publicly traded on the Toronto Stock Exchange under the symbol "WELL". To learn more about the company, please visit: www.well.company.

Position Summary

WELL Health Technologies is seeking a detail-oriented and service-focused Payroll Coordinator to support payroll operations for Quebec (QC). This role is responsible for processing accurate and timely payroll while ensuring compliance with Canadian payroll legislation and company policies.

The ideal candidate is bilingual in English and French, has strong communication and organizational skills, and thrives in a collaborative, fast-paced environment. This position requires a high level of professionalism, confidentiality, and commitment to delivering excellent employee support.

How You’ll Make an Impact:

• Process end-to-end payroll for QC employees accurately and on time
• Manage onboarding activities for new hires, including payroll setup, employee documentation, and system entries
• Maintain payroll records, employee data, and supporting documentation with a high degree of accuracy and confidentiality
• Ensure compliance with federal and provincial payroll legislation, including statutory deductions, remittances and reporting requirements.
• Prepare payroll journal entries and support payroll reconciliations, reporting, and payroll-related journal entries
• Respond to payroll related inquiries from employees and leaders in both English and French in a professional and timely manner with exceptional customer services
• Collaborate closely with HR and Finance teams to ensure seamless payroll operations and issue resolution
• Support HRIS implementation activities for QC based companies including system transitions to ADP.
• Support French-language communications with Quebec members.
• Assist with payroll audits and support internal and external compliance requirements
• Support year-end activities including T4 and RL-1 preparation
• Identify payroll discrepancies and resolve issues with strong attention to detail
• Support continuous improvement initiatives to enhance payroll processes efficiency, and employee experience
• Assist with additional payroll-related duties and special projects as assigned

What You Bring to the Team:

• Payroll Compliance Practitioner (PCP) designation is preferred
• 5+ years of payroll and HR experience, preferably in a multi-provincial environment
• Fluency in both English and French is required
• Strong verbal and written communication skills with a customer-service mindset
• Strong knowledge of Quebec payroll legislation and payroll and HR best practices mandatory
• Experience with ADP or similar payroll systems is considered an asset
• Strong Excel and data management skills
• High level of accuracy, confidentiality, and attention to detail
• Strong organizational and time management skills with the ability to manage multiple priorities
• Collaborative, proactive, and solution-oriented approach to work
• Bilingual proficiency in French and English, with the ability to speak, read, and write fluently in both languages.

The salary for this position falls within a defined range and will be determined based on several factors, including the candidate's experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.

WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success - this is the WELL Way.

This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.

WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annual Sustainability Impact Report.