Payroll & Benefits Coordinator

Calgary-Drop-in-&-Rehab-Society-Centr; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

Calgary Drop-In & Rehab Centre Society is seeking a Payroll & Benefits Coordinator to manage semi-monthly payroll processing and benefits administration at our Calgary location. You will ensure data accuracy, support year-end reporting, and act as a trusted advisor to employees and leaders on payroll and benefits matters.

The role requires PCP designation and 3–5 years of payroll experience, with strong Excel skills and knowledge of Canadian payroll legislation.

Qualifications

• Experience managing end-to-end payroll cycles and data integrity across transfers, leaves, and terminations.
• Experience with ROEs, year-end reporting, and regulatory payroll requirements.
• Familiarity with HRIS platforms and payroll systems used in mid-sized or complex organizations.

Responsibilities

• Coordinate semi-monthly payroll processing in Dayforce with emphasis on accuracy and timely delivery.
• Manage payroll transactions from hire to departure, including changes, leaves, and terminations.
• Lead payroll QA, reconcile variances, and support audits and regulatory reporting.

Skills

Payroll processing

Data accuracy

Customer service

Excel

Policy knowledge

Education

Payroll Certification PCP

3-5 years payroll experience

Tools

Dayforce

HRIS systems

Reporting tools

Job description

The Opportunity

Position Title: Payroll & Benefits Coordinator
Reports To: Manager, Total Rewards & Payroll
Employment Type: Full-time
Schedule: 40 hours per rotation with 5 days on and 2 days off.
Location: 1 Dermot Baldwin Way SE, Calgary, Alberta

About the Department

The People & Culture team is committed to fostering a respectful, inclusive, and values-driven workplace. We work closely with leaders and employees to support meaningful work experiences, a positive organizational culture and strive to create an environment where people feel supported, heard, and valued.

What You'll Do

Every role at the DI makes a difference. In this position, you will:

• Coordinate end-to-end semi-monthly payroll processing in Dayforce, championing data accuracy, process integrity, and a positive employee payroll experience.
• Oversee employee payroll transactions from hire to departure, ensuring accurate and timely updates for transfers, compensation changes, leaves, and terminations.
• Orchestrate payroll quality assurance by validating payroll transactions, proactively addressing variances, and supporting reconciliations, audits, and balancing activities to deliver accurate and compliant payroll.
• Drive payroll compliance and year-end reporting excellence by preparing Records of Employment (ROEs) and payroll documentation, while coordinating T4 preparation, reconciliations, and regulatory reporting requirements with accuracy and efficiency.
• Champion employee benefits and RSP plan administration by managing enrollments, updates, beneficiary changes, and terminations, maintaining precise records, and coordinating seamless transactions with external vendors to deliver an exceptional employee experience.
• Serve as a trusted payroll and benefits advisor, delivering responsive support to employees and leaders, driving timely issue resolution, and expertly navigating complex payroll, benefits, leave, disability, and policy matters.

What You Bring

We know that great people come from all kinds of backgrounds. You don't have to check every single box! If you're passionate about helping others and share our values, we want to hear from you.

What we need from you

• Payroll Compliance Practitioner (PCP) designation required.
• Minimum 3-5 years of experience in payroll administration, benefits administration, and employee data management within a mid-sized or complex organizational environment.
• Demonstrated experience processing payroll transactions, including employee hires, transfers, compensation changes, leave transactions, terminations, earnings, deductions, and retroactive adjustments.
• Experience administering group benefits and retirement savings programs, including enrollments, changes, terminations, reconciliations, and vendor submissions.
• Experience preparing payroll-related documentation, including Records of Employment (ROEs), year-end payroll activities, payroll reporting, and supporting audit requirements.
• Experience performing payroll balancing, reconciliation, data validation, quality assurance reviews, and discrepancy resolution.
• Working knowledge of Canadian payroll legislation, Employment Standards, statutory remittances, taxable benefits, and payroll compliance requirements.
• Knowledge of HRIS and payroll systems, employee data management, and data integrity practices.
• General awareness of leave administration and disability processes with the ability to appropriately refer complex matters.
• Strong organizational skills with the ability to prioritize tasks, maintain records, and manage multiple competing deadlines.
• Ability to identify discrepancies, investigate transactional issues, and escalating complex matters through appropriate channels.
• Strong customer service skills with the ability to respond professionally and effectively to routine employee and leader inquiries.
• Proficiency in Microsoft 365 applications, particularly Excel, Outlook, Word, and reporting tools.
• Ability to work independently on routine activities while collaborating effectively with Payroll, People & Culture, Finance, leaders, and external vendors.
• Ability to provide a satisfactory Vulnerable Sector Check.
• A genuine commitment to the mission, vision, values, and work of the agency.

Nice to Have's

• Dayforce experience is considered a strong asset.
• Experience working in a multi-site, healthcare, social services, or 24/7 operational environment is considered an asset.