Payroll & Benefits Administrator

Neilson Financial Services; Toronto; On-site; CAD 55,000 - 74,000; Full time

Job summary

Neilson Financial Services is seeking a Payroll & Benefits Administrator to manage employee records and support payroll and benefits tasks in Dayforce. You will ensure data accuracy and confidentiality across the employee lifecycle and coordinate with HR and management.

You will handle benefits enrollment, payroll changes, and related inquiries, while maintaining compliance with Canadian payroll legislation. A fast-paced environment and cross‑border considerations are part of the role.

Qualifications

• 1–3 years of payroll & benefits experience.
• Experience using Dayforce HRIS/Payroll preferred.
• Strong data entry and data management skills with a high degree of accuracy.
• Proficiency with Microsoft Office, particularly Excel.
• Excellent organizational and time management skills.
• Strong attention to detail and ability to maintain confidential information.
• Familiarity with Canadian payroll & employment legislation; US preferred.
• Effective communication and customer service skills.

Responsibilities

• Maintain and update employee records in Dayforce, including personal information and payroll data.
• Process hires, terminations, transfers, promotions and leaves of absence.
• Generate and distribute reports from Dayforce for HR, Payroll and management.
• Enter and maintain payroll data: earnings, deductions, direct deposits and taxes.
• Support payroll processing by reviewing data for completeness and accuracy.
• Respond to payroll inquiries and escalate complex issues as needed.
• Process benefits enrollments, changes and terminations in Dayforce and vendor portals.
• Assist employees with benefits forms and enrollment requirements.
• Support open enrollment and annual benefits administration activities.
• Liaise with benefits providers to resolve issues.

Skills

Payroll experience

Data entry

Excel

Organizational skills

Communication

Confidential information handling

Canadian payroll knowledge

Customer service

Tools

Dayforce HRIS/Payroll

Job description

At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options. We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning international operation and leader in the global life insurance market. Today, we have offices in the USA, Canada, Ireland, and Australia.

Position Summary

The Payroll & Benefits Administrator is responsible for maintaining accurate employee records, supporting payroll and benefits administration, and ensuring employee data is up to date in Dayforce. This role provides administrative support for employee lifecycle events, benefits enrollment, payroll changes, and HRIS data management while ensuring a high level of accuracy and confidentiality.

Duties & Responsibility

HRIS & Employee Records Management

• Maintain and update employee records in Dayforce, including personal information, compensation changes, job changes, reporting relationships, and organizational updates.
• Process employee lifecycle transactions, including hires, terminations, transfers, promotions, and leaves of absence.
• Ensure employee data is accurate, complete, and maintained in accordance with company policies.
• Conduct routine audits of employee records and identify discrepancies requiring correction.
• Generate and distribute reports from Dayforce as requested by HR, Payroll, and management.

Payroll Administration Support

• Enter and maintain payroll-related data, including earnings, deductions, direct deposit information, and tax updates.
• Support payroll processing by reviewing data for completeness and accuracy.
• Respond to employee payroll inquiries and elevate complex issues as needed.
• Prepare payroll-related documentation and employment verification letters.
• Benefits Administration Support
• Process benefits enrollments, changes, and terminations in Dayforce and vendor portals.
• Maintain employee eligibility records and benefit plan information.
• Assist employees with benefits forms and enrollment requirements.
• Support open enrollment and annual benefits administration activities.
• Liaise with benefits providers to resolve administrative issues.

Qualifications

• 1-3 years of payroll & benefits experience.
• Experience using Dayforce HRIS/Payroll preferred.
• Strong data entry and data management skills with a high degree of accuracy.
• Proficiency with Microsoft Office, particularly Excel.
• Excellent organizational and time management skills.
• Strong attention to detail and ability to maintain confidential information.
• Familiarity with Canadian payroll & employment legislation required & US Preferred.
• Effective communication and customer service skills.

Base Salary

$65,000

Accessibility For Job Applicants

We strive to make our job application process accessible to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or selection process, please contact our Human Resources department. Our team will work with you to provide suitable accommodations to ensure your participation.

Equal Opportunity Employer

Neilson Financial Services is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds and abilities. Our commitment to diversity and inclusion is fundamental to our company culture.

We use AI to assist with parts of our screening process and for interview note-taking. All hiring decisions are made by humans.