Payroll Associate

Crawford & Company; Southwestern Ontario; Hybrid; CAD 75,000 - 85,000; Full time

Benefits offered by this job

Performance-based pay

Retirement savings options

Benefits supporting well-being

Training and development

Job summary

Crawford & Company is seeking a Payroll Associate in a hybrid role based in Waterloo, Ontario. You will manage payroll data, support pay and benefits calculations, and maintain employee records in coordination with HR, branch leaders, and government agencies.

The role emphasizes precision, teamwork, and service, with opportunities to grow payroll and finance experience in a regulated environment.

Qualifications

• PCP designation is required.
• Experience with Oracle HCM and payroll processing.
• Experience handling payroll for 500+ employees across provinces.

Responsibilities

• Collect hours, input payroll data, process changes, and ensure on-time payroll.
• Prepare journal entries, payroll reports, and statements of earnings.
• Process special payments including bonuses, holidays, and pension payments.
• Complete government documents and prepare T4/RL1 and related forms.
• Maintain accurate employee data and payroll records.
• Communicate clearly with stakeholders and support payroll processing.
• Respond to inquiries and assist SOX auditors on payroll controls.
• Provide general administrative support as needed.

Skills

PCP designation

High-volume payroll

Multi-province payroll

Numerical skills

Analytical thinking

Attention to detail

Confidentiality

Communications

Education

Bachelor's degree in accounting, business, finance, or related field

Tools

Oracle HCM

Job description

Job Description

Join our Finance team as a Payroll Associate and help ensure employees are paid accurately and on time. In this detail-focused role, you will manage payroll information, support pay and benefit calculations, maintain reliable employee records, and work closely with Human Resources, branch leaders, employees, banking contacts, and government agencies.

This is an opportunity to build on your payroll and finance experience in a role where precision, service, and teamwork make a meaningful difference. If you enjoy working with numbers, solving questions, and keeping complex processes organized, we encourage you to apply.

This is a hybrid role in Waterloo, Ontario.

The annual salary range is $75,000 to $85,000.

Responsibilities

• Collect hours, calculate payroll inputs, process changes, and complete each payroll accurately and on schedule.
• Prepare journal entries, payroll reports, pay information, and statements of earnings.
• Process special payments and calculations, including bonuses, statutory holidays and pension payments.
• Complete and distribute government documentation, including new-hire reports, Records of Employment, and supporting information for T4 / RL1 preparation and T2200 / TP64.1.
• Maintain accurate employee data and payroll-system records, including new-hire information and employee listings.
• Maintain clear communication to support accurate payroll processing.
• Respond promptly to employee and banking inquiries and collaborate with SOX auditors on payroll controls.
• Provide general administrative support and take on other related duties as needed.

Qualifications

• A Payroll Compliance Professional (PCP) designation.
• Experience with Oracle HCM combined with at least two years of experience in payroll processing.
• Demonstrated experience processing high-volume payroll for 500 or more employees.
• Experience processing payroll across multiple provinces.
• A bachelor’s degree in accounting, business, finance, or a related field, or an equivalent combination of education and experience.
• Strong numerical, analytical, and problem-solving skills.
• Excellent attention to detail and a commitment to accuracy and confidentiality.
• Clear communication skills and the ability to work effectively with colleagues and external contacts.
• Comfortable using computer applications and financial software.
• A collaborative, dependable approach and the ability to manage competing priorities.

About Us

At Crawford, your work has purpose. Every claim represents a person facing a difficult moment, and the support we provide helps restore lives, businesses, and communities.

We empower employees to grow, lead, and innovate in careers that make a real difference. If you’re looking to build your future with an industry leader while doing meaningful work, Crawford offers the opportunity to do both.

With employees in more than 70 countries, we combine global reach with a shared culture grounded in purpose, values, and collaboration. Learn more at www.crawco.com

Why Crawford?

Our Total Rewards Package Is Designed To Support Your Well-being, Recognize Your Contributions, And Help You Keep Growing. In Addition To Competitive Compensation, We Offer

• Performance-based pay and incentive plans that recognize excellence.
• Retirement savings options, including pension, group RRSP, TFSA, and an Employee Stock Purchase Plan.
• Benefits that support your financial, physical, and mental well-being.
• Flexible work options that support work-life balance, including shortened work weeks, phased retirement, and generous time away.
• Training, development, and scholarship programs that support continuous learning, career growth, and education at various career stages.
• Additional support, including home office allowance, employee referral bonuses, relocation support where applicable, and corporate discounts.
• Paid volunteer time and sustainability initiatives that help give back to the communities where we live and work.
• A culture built on respect, collaboration, inclusion, and entrepreneurial spirit.