Payments IT Ops Specialist

Alteo; Montreal (administrative region); On-site; CAD 65,000 - 98,000; Full time

Job summary

Alteo is seeking an IT Ops Specialist for a permanent role based in Montreal. The role focuses on ensuring smooth operations in the electronic payments domain, recommending methodological and technical solutions, and ensuring compliance with processes and regulations.

Responsibilities include defining procedures for service performance, supporting customers to meet availability and reliability commitments, and contributing to technical documentation and reporting.

Qualifications

• DEC/BAC in IT or equivalent is required.
• 2–5 years of experience in a similar role.
• Familiarity with electronic payment industry is a plus.

Responsibilities

• Define procedures to ensure service performance.
• Analyze requirements for electronic payment platform.
• Analyze operating constraints and production readiness.
• Industrialize production and implement business continuity plans.
• Draft and implement testing and qualification procedures.
• Support customers to meet availability and reliability commitments.
• Handle requests and incidents, and define production release prerequisites.
• Manage client/vendor relations and produce activity reports.
• Contribute to user support and timely incident response.
• Produce technical documentation and follow-up on incidents.

Skills

Unix server

Databases

Batch scripting

Shell scripting

File transfer (CFT/SFTP)

Networking

Monitoring/Reporting

Problem anticipation

Team player

Customer orientation

Education

DEC/BAC in IT or equivalent

Tools

Batch

Shell

CFT

SFTP

Oracle

PostgreSQL

Job description

Alteo is seeking an IT Ops Specialist for a permanent role based in Montreal. The role focuses on ensuring smooth operations in the electronic payments domain, recommending methodological and technical solutions, and ensuring compliance with processes and regulations.

Responsibilities include defining procedures for service performance, supporting customers to meet availability and reliability commitments, and contributing to technical documentation and reporting.