Patient Watch Security Guard - Fort St John

Securiguard Services Ltd.; Fort St. John; On-site; CAD 33,000 - 34,000; Full time

Job summary

Securiguard Services Ltd. is seeking a Patient Watch security professional in Fort St. John, BC. You will monitor patients, assist with mobility, and communicate with the healthcare team to maintain safety and wellbeing.

The role requires a BC Security Guard License, hospital security experience, and strong observation and de-escalation skills. Flexibility for shifts, including weekends and holidays, is expected.

Qualifications

• Valid BC Security Guard License is required.
• Experience in security, preferably in healthcare settings.
• Excellent observational and problem-solving abilities under pressure.
• Basic computer skills for report writing and incident documentation.

Responsibilities

• Monitor and observe patients continuously to ensure safety and comfort.
• Report changes in patient behavior to the healthcare team promptly.
• Assist with patient mobility and positioning as needed.
• Communicate effectively with patients to provide reassurance and support.
• Document observations and activities accurately and promptly.
• Collaborate with nursing staff and healthcare professionals to provide care.
• Respond to emergencies and security incidents quickly and appropriately.
• Interact with patients, visitors, and staff calmly to resolve concerns.
• Use de-escalation techniques to prevent escalation to violence.

Skills

Interpersonal skills

Communication skills

Observation skills

Problem-solving

Education

Police Foundations / Community Justice / Law Enforcement asset

Job description

As a member of our Patient Watch team, you will be responsible for monitoring patients who require additional observation to ensure their safety and well-being. This role is crucial in preventing falls, self-harm, or any other incidents. The ideal candidate will have a keen eye for detail, strong communication skills, and the ability to respond effectively to various situations.

Duties And Responsibilities

• Monitor and observe patients on a continuous basis, ensuring their safety and comfort.
• Report any changes in patient behavior or condition to the healthcare team promptly.
• Assist with patient mobility and positioning as needed.
• Communicate effectively with patients to provide reassurance and support.
• Document observations and activities accurately and promptly.
• Collaborate with nursing staff and other healthcare professionals to provide comprehensive patient care.
• Respond quickly and appropriately to any emergency situations or patient needs.
• Respond promptly to security incidents, including medical emergencies, disturbances, and safety hazards.
• Interact with patients, visitors, and staff in a calm and respectful manner, resolving conflicts and addressing concerns to maintain a peaceful environment.
• Utilize effective de-escalation techniques to manage volatile situations and prevent escalation to violence.

Requirements

• Valid BC Security Guard License
• Strong interpersonal and communication skills with the ability to engage effectively with diverse individuals in a healthcare setting
• Previous experience in security, preferably in a hospital or healthcare environment
• Excellent observational and problem-solving skills with the ability to remain composed under pressure
• Basic computer skills for report writing and incident documentation
• Ability to complete detailed reports, multi-task, and perform effectively in a fast-paced environment
• Flexibility to work various shifts, including weekends and holidays
• Must undergo a criminal background check
• Post-secondary education in Police Foundations, Community Justice Services, or Law Enforcement is an asset
• Alignment with Securiguard's core values - Respect, Empathy, Accountability, Courtesy & Honesty.

About Us

Securiguard Services Limited has been at the forefront of the asset protection arena for almost fifty years by being a leading-edge innovative security and safety solution provider. At Securiguard we are proud to of our award-winning corporate culture, as 2021 Winners of the Waterstone Awards for Canada's Most Admired Corporate Culture, 2021 & 2023 Silver Finalists in the HR Awards for Excellence in Diversity & Inclusion, and recognized by Forbes this year as one of Canada's Best Employers. To learn more about us and our career paths, please visit: www.securiguard.com/careers-and-training/

Salary: $24.00 - $25.00 per hour