Patient Services & Scheduling Specialist

WELL Health Diagnostic Centres; Milton; Sur place; CAD 26 000 - 29 000; Plein temps

Avantages offerts par ce poste

Group medical benefits

Perkopolis discounts

Paid time off

Career growth opportunities

Résumé du poste

WELL Health Diagnostic Centres is hiring a Patient Service Representative to interact with patients, hospitals, and doctor offices by phone and email under supervision. You will handle requests, schedule appointments, and prepare reports while maintaining high service standards.

This role requires strong communication, MS Office proficiency, and the ability to adapt to changing policies. Join a leading Canadian diagnostic health network with a focus on patient care and efficiency.

Qualifications

• Professional and articulate with excellent written & verbal communication.
• Ability to work varying shifts and travel to locations may be required.

Responsabilités

• Interact with patients, hospitals, and physician offices by telephone and email professionally, as directed by the manager.
• Review and address incoming fax requests from referring physicians.
• Strategically schedule and reschedule with the goal of optimizing efficiency and reducing patient wait time.
• Effectively adhere and adapt to changing policies and procedures, and ensure the messaging is reinforced with the team.
• Address and respond to patient inquiries in a timely manner, if requested by the manager.
• Prepare or organize reports or statistics, as required.
• Perform other relevant duties as needed by the manager.

Connaissances

Excellent written & verbal comms

Telephone & email communication

Independent yet team player

Formation

High school diploma

Outils

MS Office

Description du poste

WELL Health Diagnostic Centres is hiring a Patient Service Representative to interact with patients, hospitals, and doctor offices by phone and email under supervision. You will handle requests, schedule appointments, and prepare reports while maintaining high service standards.

This role requires strong communication, MS Office proficiency, and the ability to adapt to changing policies. Join a leading Canadian diagnostic health network with a focus on patient care and efficiency.