Patient Services Scheduler & Team Coordinator

huawei technologies canada; Southwestern Ontario; On-site; CAD 27,000 - 36,000; Full time

Benefits offered by this job

Meaningful work

Supportive team

Paid orientation

Discounts

Health & dental benefits

EAP for you and family

Continuing education

Mentoring and leadership support

Volunteer opportunities

Competitive compensation grid

Job summary

CarePartners is seeking Team Coordinators to ensure seamless scheduling of PSWs, nurses, and therapists, and to maintain timely administrative support for client services.

You’ll bridge patients, families, and staff, coordinating referrals and service schedules while handling routine inquiries and data entry. The role requires strong communication, teamwork, and a positive approach to patient care.

Qualifications

• Post-secondary education is preferred.
• One year of job-related experience (administrative or customer service) is required.
• Exceptional interpersonal and customer service skills.
• Ability to work independently and as part of a team.
• Strong proficiency in Microsoft Office, including Word and Excel.
• Willingness to work evenings and weekends.
• Background check required.

Responsibilities

• Serve as liaison between patients, families, PSWs, supervisors, funders, and staff.
• Receive routine referral/intake information from funders and private-pay clients.
• Develop and coordinate service schedules considering relevant factors.
• Inform workers of new assignments and schedule changes.
• Enter information into the automated information system.
• Produce schedules and reports on a regular basis and on supervisor request.
• Handle inbound calls and email inquiries related to service.
• Perform other administrative duties.
• Other duties as required.

Skills

Customer service

Communication

Teamwork

Attention to detail

Education

Post-secondary education

Tools

Microsoft Office

Job description

CarePartners is seeking Team Coordinators to ensure seamless scheduling of PSWs, nurses, and therapists, and to maintain timely administrative support for client services.

You’ll bridge patients, families, and staff, coordinating referrals and service schedules while handling routine inquiries and data entry. The role requires strong communication, teamwork, and a positive approach to patient care.