Patient Services Clerk, Maternal Newborn Unit - BC Women's Hospital & Health Centre

BC Womens Hospital and Health Centre; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a dedicated healthcare team at a leading hospital focused on improving health for women and newborns. This part-time role as a Patient Services Clerk in the Maternal Newborn Unit offers a dynamic work environment where you will handle patient information, assist with procedures, and ensure effective communication among care providers. With a commitment to equity and reconciliation, the hospital provides opportunities for professional growth and a supportive workplace culture. If you're organized, have strong communication skills, and are passionate about making a difference, this role is perfect for you.

Benefits

Opportunities for growth

Professional development

Comprehensive benefits

Supportive work environment

Qualifications

• Grade 12, medical terminology, and Nursing Unit Clerk program graduation required.
• One year of recent related experience or equivalent education and training.

Responsibilities

• Answer calls, relay messages, and manage patient information.
• Transcribe physician's orders and maintain patient records.
• Perform clerical duties and prepare charts for admissions and transfers.

Skills

Effective verbal and written communication skills

Ability to work effectively with others

Proficiency with computer applications

Typing speed of 40 w.p.m.

Organizational skills

Operation of related equipment

Physical ability to perform duties

Understanding of legislative obligations related to Indigenous health

Education

Grade 12

Graduation from an approved Nursing Unit Clerk program

One year's recent related experience

Job description

Patient Services Clerk, Maternal Newborn Unit

BC Women's Hospital & Health Centre

Vancouver, BC

What you'll do

1. Answer telephone, take and relay messages, calling/paging appropriate personnel for physician's orders and patient diagnosis reports, and send/receive faxed information.
2. Enter patient information into Cerner system for discharge, transfers to other facilities, and transfers between units.
3. Make arrangements for procedures inside and outside the facility, such as laboratory tests, CT scans, and ultrasounds, including booking appointments, ambulances, and informing care providers.
4. Transcribe and process physicians' orders for medications, tests, and treatments for RN approval; notify primary RN of stat orders.
5. Check all charts for unprocessed physician's orders at shift end, process them, and notify the charge nurse of any issues.
6. Prepare charts for new admissions, including labels, imprinting sheets, and attaching standing orders.
7. Maintain patient records, file reports, retrieve previous charts, and dismantle charts on discharge or transfer.
8. Prepare charts for transfers by photocopying or sending information via fax or computer.
9. Complete demographic info for Vital Statistics in accordance with hospital policies.
10. Notify departments like Dietary and Housekeeping of patient requirements for discharge or transfer.
11. Perform clerical duties such as compiling statistics, preparing reports, maintaining supplies, and coordinating equipment repairs.
12. Perform other related duties as assigned.

What you bring

Qualifications

• Grade 12, medical terminology, graduation from an approved Nursing Unit Clerk program, plus one year's recent related experience or an equivalent combination of education, training, and experience.

Skills & Knowledge

• Effective verbal and written communication skills.
• Ability to work effectively with others.
• Proficiency with computer applications.
• Typing speed of 40 w.p.m.
• Organizational skills.
• Operation of related equipment.
• Physical ability to perform duties.
• Understanding of legislative obligations and commitments related to Indigenous health and reconciliation efforts.

What we bring

We offer opportunities for growth, professional development, comprehensive benefits, and a supportive work environment focused on equity and reconciliation with Indigenous communities.

Join BC's largest employer with programs and recognition initiatives that honor your contributions.

Job Details

Type: Regular, Part-Time (0.47 FTE)

Wage: $28.31/hour

Location: 4500 Oak Street, Vancouver BC, V6H 2N9

Hours: Rotating, 0700-1900/1900-0700

About BC Women's Hospital & Health Centre

Dedicated to improving health for women, newborns, and families through services, research, and education. Part of PHSA, which aims to provide equitable and cost-effective health care across BC.

PHSA values respect, compassion, innovation, partnerships, and purpose. We are committed to equity, diversity, and Indigenous reconciliation in our hiring practices.