Patient Registration Clerk/ Bed Allocator (CUPE)

Oak Valley Health; Markham; Hybrid; CAD 40,000 - 44,000; Part time

Job summary

Oak Valley Health in Markham, ON is seeking a Bed Allocator/Patient Registration Clerk to support bed management and patient access. You will place, transfer and discharge inpatients and emergencies while maintaining the central bed board and confidential records.

Ideal candidates have 1+ year bed allocation experience, 2+ years registration/admitting, and a Medical Office Administration credential. Strong customer service, Excel/Meditech skills and the ability to work under pressure are

Qualifications

• Minimum 1 year bed allocation and bed board management in a hospital.
• Minimum 2 years registration/admitting in a hospital.
• Minimum 1 year completed in a Medical Office Administration program.
• Demonstrated excellent customer service focus.
• Excellent keyboarding speed (45 wpm) and proficient with Excel, Word, Outlook and Meditech.
• Strong time management and organizational skills; able to work under pressure and multitask.
• Demonstrated initiative, teamwork and problem-solving abilities.
• Strong verbal and written communication; good interpersonal/negotiation skills.
• Knowledge of medical terminology is an asset.
• Good attendance and adherence to health and safety policies.

Responsibilities

• Place, transfer, and discharge inpatients and emergency patients confidentially.
• Maintain the corporate bed board for internal and external customers.
• Monitor daily Bed Census and follow up on preferred accommodations.
• Support timely communication and prioritization in a fast-paced environment.

Skills

Bed management

Registration/admitting

Customer service

Keyboarding 45 wpm

Excel

Word

Outlook

Meditech

Time management

Teamwork

Communication

Education

Medical Office Administration program

Tools

Meditech

Excel

Word

Outlook

Job description

Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.Land acknowledgement:Oak Valley Health is honoured to provide care on the traditional and treaty territory of the Anishinaabeg, and acknowledge our closest Indigenous communities, the Chippewas of Georgina Island and the Mississaugas of Scugog Island. The land is encompassed within Treaty 13, Treaty 20, and the Williams Treaty.Today, this area is home to many diverse Indigenous Peoples, and we acknowledge the health disparities and barriers Indigenous Peoples face in accessing care. To support true healing, we are committed to understanding these challenges, learning from Indigenous knowledge, and taking action together to improve safe and equitable health care for current and future generations.Who you are:You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courageYou are a patient and/or client centered individual who performs at an exemplary standardYou are a team player with excellent communication, critical thinking and prioritization skillsClosing Date: EOD Nov 5, 2026What we Need:The Bed Allocator/Patient Registration Clerk is a valuable member of the Patient Access team and has a significant impact on the efficient and effective operation of the bed management function. As the successful candidate, you will be responsible for the appropriate and efficient placement, transfer, and discharge of all inpatients and emergency patients in a confidential manner. This position is responsible for maintaining the corporate bed board for the organization providing a central resource for internal and external customers. This position has an integral function in monitoring the timely follow up and completion of Daily Bed Census and Preferred Accommodation.What you bring to the role:A minimum of 1 year of Bed allocation and bed board management experience in a hospital setting requiredA minimum of 2 years of registration/admitting experience in a hospital setting requiredMinimum one year completed in a Medical Office Administration programDemonstrated excellent customer service focusWell developed keyboarding/computer skills with a minimum keyboarding speed of 45 wpm and experience with Excel, Word, Outlook e-mail and Hospital ADT systems (Meditech)Effective time management and organizational skills with an ability to work well under pressure, prioritize and manage multiple demands in a fast pace environmentDemonstrated initiative, leadership , facilitative and teamwork skillsDemonstrated excellence in problem solving and critical thinking skillsDemonstrated excellence in verbal and written communicationStrong interpersonal and negotiating skillsKnowledge of medical terminology an assetDemonstrated good attendance and performance records with the ability to maintain these same standardsDemonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with organization related policies, health and safety legislation and best practices and completing relevant mandatory education as requiredWork Schedule:These positions include a part-time master schedule. Which can be D, E, N M-F and weekends with ability to pick up shifts based on operational need.Please note schedules may change due to operational needs.Compensation:CUP C03Range:$28.69 - $32.28Who we are:Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost.Oak Valley Health Equity, Diversity, Inclusion and Belonging statementOak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity. We ranked within the top 150 organizations across the country. Learn more about our commitment to EDIB.