Patient Registration Clerk/ Bed Allocator (CUPE)- Part Time Temp (until approx. July, 2027) - Markham Site

Oak Valley Health; Markham; On-site; CAD 40,000 - 44,000; Part time

Job summary

Oak Valley Health is seeking a Bed Allocator/Patient Registration Clerk to support the Bed Management function. You will ensure correct placement, transfers, and discharges while maintaining the bed board and census activities with confidentiality.

You will work with a team in a fast-paced hospital environment, demonstrating strong customer service, communication, and organizational skills. Scheduling includes part-time shifts across various times with opportunities to cover according to

Qualifications

• The candidate has a minimum of 1 year in bed allocation and bed board management in a hospital.
• The candidate has at least 2 years of registration/admitting experience in a hospital.
• Completed at least one year in a Medical Office Administration program.
• Demonstrated excellent customer service focus.
• Excellent keyboarding and computer skills with 45 wpm; proficient in Excel, Word and Outlook; familiarity with Hospital ADT systems.
• Strong time management and ability to work under pressure in a fast-paced environment.
• Proactive, with leadership, facilitation and teamwork abilities.
• Strong problem solving and critical thinking skills.
• Excellent verbal and written communication; strong interpersonal and negotiating skills.
• Knowledge of medical terminology is an asset.
• Reliable attendance and performance; commits to health and safety policies.

Responsibilities

• Place, transfer, and discharge inpatients and emergency patients confidentially.
• Maintain the corporate bed board as a central resource for internal and external customers.
• Monitor timely follow up and completion of Daily Bed Census and Preferred Accommodation.

Skills

Bed management

Registration/Admitting

Customer service

Typing 45 wpm

Excel

Word

Outlook

Meditech (ADT)

Time management

Leadership

Teamwork

Problem solving

Critical thinking

Verbal and written communication

Interpersonal skills

Negotiation skills

Medical terminology

Attendance reliability

Education

Medical Office Administration program

Tools

Meditech (ADT)

Job description

Who you are

You encompass Oak Valley Health's core values and live the words of respect, trust, commitment, compassion and courage

You are a patient and/or client centered individual who performs at an exemplary standard

You are a team player with excellent communication, critical thinking and prioritization skills

Posting Closes

EOD November 5, 2026

What we Need

The Bed Allocator/Patient Registration Clerk is a valuable member of the Patient Access team and has a significant impact on the efficient and effective operation of the bed management function. As the successful candidate, you will be responsible for the appropriate and efficient placement, transfer, and discharge of all inpatients and emergency patients in a confidential manner. This position is responsible for maintaining the corporate bed board for the organization providing a central resource for internal and external customers. This position has an integral function in monitoring the timely follow up and completion of Daily Bed Census and Preferred Accommodation.

What you bring to the role

• A minimum of 1 year of Bed allocation and bed board management experience in a hospital setting required


• A minimum of 2 years of registration/admitting experience in a hospital setting required


• Minimum one year completed in a Medical Office Administration program


• Demonstrated excellent customer service focus


• Well developed keyboarding/computer skills with a minimum keyboarding speed of 45 wpm and experience with Excel, Word, Outlook e-mail and Hospital ADT systems (Meditech)


• Effective time management and organizational skills with an ability to work well under pressure, prioritize and manage multiple demands in a fast pace environment


• Demonstrated initiative, leadership, facilitative and teamwork skills


• Demonstrated excellence in problem solving and critical thinking skills


• Demonstrated excellence in verbal and written communication


• Strong interpersonal and negotiating skills


• Knowledge of medical terminology an asset


• Demonstrated good attendance and performance records with the ability to maintain these same standards


• Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with organization related policies, health and safety legislation and best practices and completing relevant mandatory education as required

Work Schedule

These positions include a part-time master schedule. Which can be D, E, N M-F and weekends with ability to pick up shifts based on operational need. Please note schedules may change due to operational needs.

Compensation

CUP C03 Range: $28.69 - $32.28

Who we are

Oak Valley Health is one of Ontario's leading community healthcare organizations. Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children's services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT). Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost.

Oak Valley Health Equity, Diversity, Inclusion and Belonging statement Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources. We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity. We ranked within the top 150 organizations across the country. Learn more about our commitment to EDIB.

Oak Valley Health is proud to be part of the Eastern York Region North Durham Ontario Health Team. With over 600 professional staff, over 3,300 dedicated staff, and more than 900 active volunteers, we are committed to celebrating our people, fostering connections, and driving innovative growth. We provide integrated care for healthier communities and deliver an extraordinary patient experience through our honoured to care culture to residents of Markham, Whitchurch-Stouffville, Uxbridge, and beyond.