Patient Registration Clerk

Interior Health Authority; Penticton; On-site; CAD 28,000 - 34,000; Part time

Job summary

Penticton Regional Hospital in Penticton, BC is hiring a Casual Patient Registration Clerk. The role covers varied day, evening, and night shifts on a rotating schedule, with up to 37.5 hours weekly in a casual capacity. You will perform patient registration duties, switchboard tasks, and support admissions with a patient-centered team.

Competitive wages and shift premiums are offered. Ideal candidates have a 5-minute typing test, a Medical Terminology Certificate, and a resume showing two years

Qualifications

• 5-minute typing test (45+ NWPM) from a recognized institution, completed within the past 48 months.
• Medical Terminology Certificate.
• Resume outlining two years of related experience, or an equivalent combination of education, training and experience.
• Cover Letter stating availability to start in a new position and on-call, casual work.

Responsibilities

• Completes Patient Registration documentation for admission by interviewing patients and obtaining information.
• Explains Admission form, eligibility policies, and obtains signatures.
• Identifies bed booking options and communicates these options.
• Accepts payments and issues receipts.
• Receives valuables for safekeeping and records them.
• Transports patients or arranges transport as needed.
• Performs hospital switchboard duties.
• Provides information to visitors and handles inquiries.
• Receives, opens and redirects hospital mail.
• Monitors Alarm Panels and responds to fires via PA or calls.

Skills

Typing speed 45 NWPM

Customer service

Education

Medical Terminology Certificate

Job description

Penticton Regional Hospital has an exciting opportunity for a Casual Patient Registration Clerk to join their team in Penticton, B.C.!

This position works rotating days, evenings and nights: 23:00 to 07:00, 07:00 to 15:00, 15:00 to 23:00, 09:00 to 17:00, 08:00 to 16:00, 17:00 to 21:00, 06:00 to 12:00, 06:00 to 14:00, 10:00 to 16:00, 06:30 to 14:30.

How will we help you grow?

Join our team as a casual employee, where you’ll enjoy variety, gain valuable experience, and have the chance to grow your career. Work hours range from 0 to 37.5 per week, with shifts available on short notice or pre-scheduled to cover leaves. Many of our team members start in casual roles and transition into permanent positions. Plus, we offer competitive wages, shift premiums, employer-paid training, and an Employee & Family Assistance Program to support you every step of the way.

What Will You Work On?

In this role you will work in a customer-focused, team-oriented framework performing clerical and patient registration duties such as:

• Completes Patient Registration documentation for the admission of patients by interviewing patients, relatives or friends to obtain personal information and proof of eligibility;
• Explains Admission form, eligibility policies, room differentials and obtains signatures on forms as required;
• Identifies available bed booking options and communicates these options;
• Receives payments and issues receipts;
• Receives and records patient valuables for safekeeping;
• Transports patients to ward or arranges for transport;
• Performs hospital switchboard duties;
• Provides information and directions to visitors and handles telephone inquiries such as patient room numbers and visiting hours;
• Receives, opens and redirects the hospital’s incoming mail;
• Monitors the Alarm Panels and responds by announcing Fire Alarms over the Public Address System and/or making telephone calls.

What should your application include?

• A 5-minute typing test (45+ NWPM) from a recognized institution, completed within the past 48 months (non-supervised tests not accepted).
• A Medical Terminology Certificate
• Your Resume outlining two year’s recent related experience, Or an equivalent combination of education, training and experience;
• A Cover Letter stating your availability to start in a new position and on-call, casual work (i.e. days of the week).

Come join our team and see why we’re one of B.C.’s Top Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work?