Patient Diet Support Specialist

Aramark Canada; Lethbridge; On-site; CAD 28,000 - 36,000; Full time

Job summary

The Dietary Worker at Aramark Canada supports patients by handling meal orders via phone and software, coordinating with the Food & Nutrition team to ensure accurate nutrition services.

In a fast-paced call center setting, you will maintain a professional, courteous demeanor, protect patient privacy, and adhere to safety and sanitation standards while using clinical diet knowledge to process orders correctly.

Qualifications

• Experience in customer service or call center preferred.
• Fluent English communication skills required; bilingual is a plus.
• Ability to stay calm under pressure and adapt to changing needs.

Responsibilities

• Answer patient calls, take menu orders, and direct calls related to meals and nutrition.
• Record patient orders using software and maintain dietary accuracy.
• Coordinate with doctors, nurses, and the Food & Nutrition team to ensure proper nutrition.
• Maintain patient privacy, safety, and comply with sanitation standards.
• Adhere to ARAMARK policies and regulatory requirements.

Skills

Fluent English

Calm under pressure

Tech literacy

Tools

Call center software

Telephone headset

Job description

The Dietary Worker at Aramark Canada supports patients by handling meal orders via phone and software, coordinating with the Food & Nutrition team to ensure accurate nutrition services.

In a fast-paced call center setting, you will maintain a professional, courteous demeanor, protect patient privacy, and adhere to safety and sanitation standards while using clinical diet knowledge to process orders correctly.