Patient Care Coordinator - Mount Pearl Dental

Dentalcorp Health Services LTD.; Mount Pearl; On-site; Full time

Job summary

Join a leading dental practice in Mount Pearl as a Patient Care Coordinator. This full-time role offers competitive compensation and a range of benefits including career development opportunities. As a vital part of the team, you'll ensure a positive patient experience through effective communication and management of appointment schedules.

Benefits

Competitive compensation

Employee and Family Assistance Program

Career development opportunities

Work-life balance and flexibility

Qualifications

• Minimum 1 year of Administrator experience.
• Experience with Dental software considered an asset.

Responsibilities

• Make a positive impression on patients upon arrival and departure.
• Manage patient calls and inquiries for appointments and confirmations.
• Optimize appointment scheduling to maintain a full day.

Skills

Customer Service

Communication

Active Listening

Education

Administrator Experience

Dental Software Experience

Job description

Patient Care Coordinator - Mount Pearl Dental page is loaded

Patient Care Coordinator - Mount Pearl Dental

Apply locations Mount Pearl, Newfoundland and Labrador Goulds, Newfoundland and Labrador time type Full time posted on Posted Yesterday job requisition id JR19055

About us:
At Mount Pearl Dental, we believe that brighter smiles lead to better days. Our experienced team offers a wide range of services, including general dentistry, children’s care, endodontics, cosmetic dentistry, dental implants, orthodontics, Invisalign, and teeth whitening. We are committed to providing the highest quality care using advanced technologies such as Digital X-rays, iTero scanners, and i -CAT scanners. Our newly renovated clinic is centrally located in Mount Pearl, close to parks, walking trails, and recreational facilities, offering convenience and comfort for all our patients.

Schedule:

Monday: 7:45 AM - 5:30 PM

Tuesday: 7:45 AM - 7:30 PM

Wednesday: 7:45 AM - 5:30 PM

Thursday: 7:45 AM - 5:30 PM

Friday: 7:45 AM - 4:00 PM

Rotating Saturdays: 8:45 AM - 1:30 PM

Benefits of Joining Our Team:
• Competitive compensation ranging between $20.00 - $30.00 per hour depending on experience
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:
• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Effectively manage the recall system and accurately maintain the patient database
• Process referral letters and other patient correspondence upon receipt from the provider
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills

About You:
• Minimum 1 year of Administrator experience
• Clinical background considered an asset
• Experience with Dental software

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

About Us

Our purpose is to provide the best care for our patients.

We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes. We are the future of dentistry: a network-driven, entrepreneurial approach with the knowledge, scale and cutting-edge technology to transform healthcare in Canada.