Patient Care Coordinator - In-Person Clinic Scheduling

Sunnybrook Health Sciences Centre; Toronto; On-site; CAD 45,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Vacation 3 weeks

Probation period

Job summary

Sunnybrook Health Sciences Centre is seeking a Patient Care Coordinator to provide primary administrative support for a busy plastic and reconstructive surgeon. You will manage patient flow, act as the central contact for patients and staff, and coordinate multidisciplinary care, including booking ORs and perioperative appointments and maintaining the EMR system.

This in-person role requires strong communication, organization, and IT skills, with responsibilities spanning chart management,

Qualifications

• Post-secondary education in a relevant discipline and 2+ years of patient care coordination experience or equivalent
• Experience in healthcare or similar admin role
• Excellent verbal and written communication with patients and healthcare professionals
• Strong organizational skills with ability to multitask and maintain detail
• Proficient IT skills including EMR systems (Accuro) and MS Office; iCal knowledge

Responsibilities

• Act as first point of contact for patients, hospital staff and external contacts
• Coordinate patient care by organizing multidisciplinary clinics and scheduling ORs and appointments
• Guide patients through preoperative and perioperative processes and arrange testing and follow-ups
• Manage patient EMR database including data entry, referrals, waitlists and communications
• Administer office operations including registration, scheduling, insurance coordination and filing
• Maintain organized filing system and office space
• Handle invoicing, receipts, payments and billing reconciliation
• Manage surgeon’s calendar and travel arrangements and assist with academic scheduling

Skills

Communication

Organization

EMR proficiency

Scheduling

Education

Post-secondary education

Tools

Accuro EMR

Outlook

Word

Excel

PowerPoint

iCal

Job description

Sunnybrook Health Sciences Centre is seeking a Patient Care Coordinator to provide primary administrative support for a busy plastic and reconstructive surgeon. You will manage patient flow, act as the central contact for patients and staff, and coordinate multidisciplinary care, including booking ORs and perioperative appointments and maintaining the EMR system.

This in-person role requires strong communication, organization, and IT skills, with responsibilities spanning chart management,