Patient Care Coordinator - Dawson Dental Kingston

Dentalcorp; Kingston; Hybrid; CAD 26,000 - 43,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Employee & Family Assistance Program

CE opportunities

Job summary

Dawson Dental Kingston is seeking a Patient Care Coordinator to join our Kingston, Ontario team. You will warmly welcome patients, optimize schedules, manage recalls, handle inquiries, and maintain patient records and billing with a focus on a positive patient experience.

Experience with dental software and at least 1 year in dental administration are required; clinical background is a plus. This full-time position offers competitive pay, RRSP matching, and a comprehensive rewards package within

Qualifications

• Minimum 1 year of Dental Administration experience is required.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm and positive first impression.
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
• Effectively manage the recall system and maintain accurate, up-to-date patient records.
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations.
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts.
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments.
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner.

Skills

Dental Administration

Dental software experience

Clinical background a plus

Tools

Dental software

Job description

## Patient Care Coordinator - Dawson Dental KingstonApply: Kingston, Ontario: Full time: Posted Today: JR26850**Get to Know Us:**At Dawson Dental - Dentalcare Kingston, you will be working alongside a talented, driven, and dedicated team that works like a family. Dawson Dental strives to provide the highest level of patient care providing Orthodontic treatment, Endodontics, Sleep and Sedation Dentisry and Kids Dentistry. We pride ourselves on providing quality dental care with our up to date technology and we ensure that our patients have a very positive memorable experience.Additionally, through working within our network of clinics, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.### **Schedule:** ***Full-Time***Monday - Thursday: 8:00am - 5:00pmFriday: 8:00am - 4:00pm### ### **What Sets Us Apart:*** **Grow Without Limits:** We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms* **Brilliant Rewards:** Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program* **Build Your Career with Us:** Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth* **Culture & Flexibility:** Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth### *The wage for this Dental Administrator position is $19-$31 /hour depending on skills, experience, and location.*### *Please note that this is a replacement job opening.*### **Your Role:*** Welcome and assist patients upon arrival, creating a warm and positive first impression* Optimize the daily appointment schedule to ensure full utilization with minimal gaps* Effectively manage the recall system and maintain accurate, up-to-date patient records* Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations* Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts* Proactively manage potential cancellations and address objections to encourage patients to keep their appointments* Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner### **About You:*** Minimum 1 year of Dental Administration experience is required* Experience with dental software programs is required* Clinical background is considered an asset*Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.*